Good value

Apex did not provide the Mitsubishi or similar vehicle but provided a granddad people carrier!!!! Apex staff refused to honour the reservation despite several requests.

メルボルン空港でピックアップしてもらう方法が電話のみで英語のできる娘がいなければ、ピックアップの場所も分からなかった。レンタカーは元々日本車でナビもつけられのに、検索機能も貧弱なカーナビでした。

予約はスムーズで価格の満足しています。しかし、車の提供会社をもう少し分かり安くして欲しかった。ピックアップの方法、現地交通ルール注意も日本語で知りたかった。

I had an issue with pick-up due to my flight being delayed and me being unable to change my booking to after hours pickup. The customer service was amazing from the manager as he was able to change my pick-up time, day and location due to the circumstances which made my life so much easier. The car that I received was also so much better than I expected. The Hyundai Accent had car play and cruise control which was perfect to use for road trips across great ocean road.

Apex car rental provide good service and tip top condition vehicles

Like: Really easy to find and pick up.
Dislike: Nil