QEEQ CAR RENTAL REVIEWS

Se negaron a entregarme el auto porque el nombre en mi tarjeta de crédito no coincidía exactamente con el nombre en mi licencia de conducir

No washer fluid in the car. We upgraded the car after a few days as it was too small & more family were arriving - very helpful. But there was a slow puncture and no washer fluid. Great car apart from that & staff very helpful.

Considering in was midsummer weekend collection went well even though I had to pick up the car much earlier than booked because of early closing. Communication through email was good but letting me know I had to get to the collection point earlier meant leaving our Copenhagen hotel after 4 hours sleep. I never met any Hertz staff! But understand it was midsummer celebration time.

Everything was smooth except an error on the confirmation page meant the insurance didn’t show. When asked you sent this on. You prepared a list of paperwork I needed to print out to show and said I needed an international driving permit. So I took time to buy one even though the Swedish government say it’s not necessary. At the collection point from the information desk at the airport the only thing checked was my UK license. No Hertz staff around because of midsummer and I had to change my plans to collect the car being forced to get there 3 hours sooner or no pickup. That meant leaving Copenhagen hotel after 4 hours sleep to catch train to be there. At least Hertz kept me informed about this all though at last minute.

FIRSTLY I FELT CHEATED AS I WAS OFFERED A VERY OLD CAR AND THEN WAS TOLD THAT OTHER CARS ARE NOT AWAILABLE AND WAS PRESURISED AND FORCED TO PAY EXTRA AND DO UPGRADE TO CAR AND EVEN INSURANCE WAS CHARGED AT VERY HIGH RATE AND FORCED TO TAKE FROM LIMITED CHOICES AND EVEN I WAS TOLD TO WAIT FOR BETTER CAR FOR 2/3 HRS AS NO CARS WERE AWAILABLE BUT AS SOON AS I AGREED TO PAY EXTRA SOON THEY GAVE ME CAR

Counter staff very helpful. Got a nice upgrade as no jettas or similar available.

Price drop protector good. Don't force customers to include insurance. Some of us don't need it as we have insurance from elsewhere and need to keep costs down.

The charges did not relate to the QEEQ quote and were not adequately explained. Additional driver cost of €77.52 was not made clear. No idea why €80 was pending payment. No idea why we have been charged £68.49 since we returned home. Assume the £20.78 we have also been charged was for motorway tolls?? The car provided was a Seat Ibiza with 65,000kms on the clock. It was showing warning lights due to a faulty headlight. It was not in good mechanical order and was very noisy and sluggish under acceleration particularly uphill. We were surprised that it kept going for 2 weeks and over 1,000kms!

Booking with QEEQ worked well - but neither the price nor type of car was matched by the provider. We had no problem with being provided with a larger car, but it was in poor mechanical condition and had already done a high mileage.

Only issue was that we were made to wait for the vehicle as it had not been cleaned beforehand.

Unfortunately the price drop was more of a price hike! It is quite unclear regarding booking price and the final price. Not sure there are any benefits from using it. Normally, you would pay a price and that is the price at booking which is honoured at commencement of hire.

smooth check-in, car in good condition

first time booked through QEEQ, no particular remark

Excellent location. Very friendly helpful staff who helped me out with a drop off location at the airport at 4am when I needed to return a day early due to personal matters.

Fast efficient and great price. I only use this service now.

A stress free experience. Helpful and friendly staff.

No problem

We dropped of the car in there carport. Handed the key the person in their office at 3.35pm Monday the 27th of June 2022. Received a call from Eurocar on Wednesday the 29th June asking if like to extend our rental of the car. They not marked the of as returned. Might give them a miss next time. Bad

OK

The car requested - Volkswagon - was not available. the options were not great so had no option but to pay a lot more and take another vehicle.

It would've been nicer if it stated on the paper that it was actually "Lotte" rental cat, not "Hertz." I did not know this until I called the number.

Good service, ease of access. I’ll work with them again in the future

Excellent communication with Staff. Very helpful

We had expected a hybrid car but got just a Petrol Citroen C3. It was a good car with sufficient power and space and was an automatic as booked but a hybrid is more economical and environmentally friendly

Good

Always excellent

Good experience to book

I was surprised that they didnt have any details on how much i paid and also that i had to pay for the insurance because i thought i did that online. i couldtn find it on the day and they had no info so i feel like i paid for this twice

The car was not the model requested but was more than suitable for our requirements. Budget staff were busy but were pleasant, courteous and helpful

Excellent service. Clear communication via email of all necessary information. When our flight was delayed by 2 hours we emailed QEEQ so as to not lose our booking. They responded immediately to let us know that Budget had been informed of the delay and to assure us our booking was secure

The location was a little hard to find but we got there after walking a lot. The staff was helpful and friendly the car was in good shape

Fine no issues