CAR RENTAL REVIEWS ON EUROPCAR AT CANBERRA AIRPORT, CBR

We dropped of the car in there carport. Handed the key the person in their office at 3.35pm Monday the 27th of June 2022. Received a call from Eurocar on Wednesday the 29th June asking if like to extend our rental of the car. They not marked the of as returned. Might give them a miss next time. Bad

OK

Pick up counter staff was great - friendly and helpful, she really make a difference.

I received too many emails and offers. I understand the purpose of them but they were too many.

Pour nos deux grandes valises, c’était un peu court en terme de volume.

Bon rapport qualité prix

I booked a Kia Rio, but when i got to the carpark i had been upgraded to a Peugeot...nice!! The agent at the Canberra Airport explained everything very clearly. She even advised that there was a drop off location at the Sydney International Airport, contrary to what i had been advised over the phone.

Booking was easy and cheaper than booking directly through the agent. Didn't get any price drop after that, but it was cheap anyway

Good

Good

Very disappointed that the car was damaged on both sides, had no hub caps, and the brakes made a grinding sound when applied. As we were travelling in mountainous terrain, this was a worry. The vehicle had obviously been in an accident prior to our arrival. Also booked snow chains, but when we arrived we were told we could pick them up from Adaminaby - which was nowhere near Mt Selwyn and Tumut.

All good

All was professional and easy

Have the car ready and not to wait for more than 10mins

Having no representative on the ground at Sydney InterNational airport wasn’t great. Took ages to work out what to do with the key and hand back the car as there were no instructions. Eventually someone came along from another car rental company and instructed us.

EUROPCAR staff courteous and speedy.

Better than expected

Like: Smooth ride
Dislike: no cd player in the car

Like: beginning to end great
Dislike: n/a