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Hertz, Melbourne Airport Car Rental

Hertz 1000+ ratings, 10 reviews

Melbourne, Victoria, Australia

9.6 / 10 Excellent

Best Price Car Rentals at Melbourne Airport(MEL)

Last updated on: September 29, 2022

Hertz - Melbourne Airport Information, Car Rental Instructions & Policies

Store Location



0383129590 / +61 3 9338 4044

Pickup from Branch or Car Park & After Hours Pickup

The Hertz - Melbourne Airport car rental location is in terminal

You can walk to the counter of Hertz - Melbourne Airport car rental.

Hertz counter is located in the airport. Please follow the guidelines of the airport and pick up the car at the counter. Between 10pm and 7am please bypass Terminal counters and go directly to car park office for vehicle collection.

Return to the Store, Car Park or Key Box & After Hours Return

Hertz counter is located on the ground floor of the At Terminal T1 T2 T3 Car Park. Please notice the sign called "Car Rental Return" and return the car at the car park. Any questions please call branch.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -01:00
07:00 -23:59
00:00 -01:00
06:00 -23:59
00:00 -01:00
06:00 -23:59
00:00 -01:00
06:00 -23:59
00:00 -01:00
06:00 -23:59
00:00 -01:00
06:00 -23:59
00:00 -01:00
06:00 -23:59


Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD 300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: UnionPay, Visa, Master, AMEX

UnionPay Visa Master AMEX

Discover,JCB,DinersClub are not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master

Visa Master

UnionPay,Visa Electron,DinersClub,Maestro,JCB,Debit Mastercard,Discover,Visa Debit,AMEX are not accepted.


Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver Age Requirements

20 - 99 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Mitsubishi Pajero Sport

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
AUD 22/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
USD 20.9/day
capped at USD 200.9
Additional driver fee
Additional driver fee
Note that all drivers must provide their valid documentation.
USD 5.50/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
AUD 22/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 22/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 22/day
capped at AUD 88

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, Mornington Peninsula, Kangaroo Island, Churchill Island, Mornington Island
Customer can take the vehicle on a Ferry to Kangaroo Island. Any damage happens to vehicle while the car is on a ferry, customer is fully responsible up to the full value of the car.


Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Gove Peninsula, Tasmania, North Stradbroke Island
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.There is no insurance cover in Bruny Island. Hertz will allow Customers to take the vehicle to Bruny Island, however they will be liable for any damage to the vehicle up to the Accident Damage Excess (ADE) amount per incident. Please refer to the Hertz Australia T&C’s for full details


Taking rental cars to following islands is not allowed:
Magnetic Island, Groote Eylandt, Rottnest Island, Tiwi Island, Fraser Island, Fraser Island, Moreton Island, South Stradbroke Island, Mariah Island, Hamilton Island, Hayman Island, DayDream Island, Griffiths Island, Barnard Islands, Long Island, Prince of Wales Island, Entrance Island, Horn Island, Hammond Island, Barrow Island, Great Keppel Island


Collision Damage Waiver Excess:

AUD 7000-8700

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks


0.5 mi from Melbourne Airport

4.6 mi from Essendon Airport

11.9 mi from Melbourne City Heliport

Railway Stations

11.4 mi from Flagstaff Train Station

11.5 mi from Southern Cross Station

11.9 mi from Parliament Train Station


Nearby PARKROYAL Melbourne Airport

Nearby PARKROYAL Melbourne Airport

0.2 mi from Holiday Inn Melbourne Airport

Other Landmarks

12 mi from Federation Square

Map view of Hertz Store Location
coordinates: -37.670515 144.850297

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 9.6 / 10 Excellent

  • Vehicle condition: 9.8
  • Vehicle cleanliness: 9.4
  • Spaciousness: 9.4
  • Counter staff: 9.2
  • Pick-up location: 10.0
  • Drop-off location: 10.0
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • Chan


    9.7 /10 Excellent

    Reviewed: Sunday, October 2, 2022

    smooth check-in, car in good condition
    Read More >
  • Danny


    10 /10 Excellent

    Reviewed: Sunday, October 2, 2022

    Like: Having not rented a car for a long time this was such a pleasure to go to the counter and get the car no worries!
    Dislike: Nothing really. Very satisfied customer.
    Read More >


    10 /10 Excellent

    Reviewed: Sunday, October 2, 2022

    Like: The car itself and staff
    Read More >
  • C.Lee


    9.6 /10 Excellent

    Reviewed: Sunday, October 2, 2022

    Dislike: The vehicle needs balancing and alignment.
    Read More >
  • M.ilham


    9.8 /10 Excellent

    Reviewed: Sunday, October 2, 2022

    Like: the car's are excellent...
    Dislike: nothing
    Read More >
  • E.Priady


    10 /10 Excellent

    Reviewed: Sunday, October 2, 2022

    Like: The car was excellent and new
    Dislike: Everything was ok
    Read More >
  • H.Silwanes


    10 /10 Excellent

    Reviewed: Sunday, October 2, 2022

    Great service
    Read More >
  • Sunil Agarwal


    10 /10 Excellent

    Reviewed: Sunday, October 2, 2022

    The car offered to us was really comfortable and made our entire trip really memorable
    Read More >
  • C.Lau


    9.3 /10 Excellent

    Reviewed: Sunday, October 2, 2022

    we have upgrade to Passat wagon, nice and comfortable drive experience
    Read More >
  • Y.Hao


    8.3 /10 Very Good

    Reviewed: Sunday, October 2, 2022

    double charge
    Read More >
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