Their road side assistance was terrible. I will never recommend AVIS to anyone. I had a tire blowout & I was sitting in the car for over 2 hours on a busy highway & no one turned up. Terrible experience.
Long wait at the Cicar desk, although each position was attended. Vehicle (Fiat 500) was inadequate for the hills in Tenerife. (This was my fault, not Cicar's)
About QEEQ:8.0/10
Fine. Price drop protector was interesting option.
I didn't get the car I expected which was fine but the first car they tried to give me , the seats were so filthy, I couldn't possibly rent it. They tried to tell me they were "just stains, not dirt". After waiting another half hour, they finally found us another respectable car
“Very good and I will certainly use QEEQ again next year.”
About Thrifty:9.0/10
Very quick and efficient check-in - and supplied an upgraded car as my preferred car was not available.
About QEEQ:8.0/10
Having to change the reservation dates by a few days (due to Covid and flight changes) I tried to amend the booking on-line, but was faced with an increase in the rental cost of some $300. I contacted the customer service number to question this increase, but the agent wasn't able to supply an answer. Hence I cancelled the original booking on-line and made a new booking at the original rental fee!! All a bit unnecessary?
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