QEEQ CAR RENTAL REVIEWS

Booked a manual transmission but given the chance to get an automatic at no additional cost. They also included free onboard GPS

The counter staff was very helpful at pick-up point. The pick-up and drop off was very smooth.

Booking platform was great and overall the service was easy to use.

The car was badly damaged by someone who had previously maliciously scratched the bonnet and doors, it was quite embarrassing to drive around in a car like that.

Everything was fine

Easy process, good car

Easy

Excellent

Great service

I got a better car than I initially booked. I was super happy with the upgrade!

Good app, works well

So far so good. Happy with the company up to date. I usually rent a car from this company in Prague and I have never had any problems. They have new, clean cars and the rental process is very efficient. One thing I must mention I am not pleased with is the increased boarder cross charge. It used to be 10E, then 20E and at the moment its 30. A little bit too much in my opinion like for EU countries coossing!

I am enjoying the app. It works well. Bookings through it are easy and efficient

Great, upgrade us to better car

Easy to book and great price

Staff is very good.

Quick and easy for sure will hire from them, wonderful staff.

All went good! 5 star.

Used before and never had any issues. Car was full of dents and scrapes. Was a very tired vehicle with over 50,000km on the clock

Counter staff friendly and helpful at pick up. Called me to let me know I had left a bag behind meaning I could return and collect it before they closed. Unable to contact the office directly by phone when I needed to change pick up time - they never answered the phone.

When picking up the car, the vehicle couldn't be located in the rental company's parking lot. After about 20 minutes of unsuccessful searching, the rental agreement documents were issued again, this time for a different car. Very time-consuming and no apology from the car hire staff.

Nothing to comment on. Booking process as smooth and transparent as usual.

Rental office is adjacent to car pick-up (unlike other rental offices at Fiumicino). Friendly staff, good English, quick transparent process. Overall great experience. Metano is hard to find in Italy - try to avoid Sings point to "Autovia" - which is also "Ecovia"

I am a seasoned car renter for the last 4 years renting cars at different parts of the world but this time I had the worst experience towards the end of the rental process after returning the car as I was accused of damaging the car tyre by Budget’s staff the next day after returning the car. It was disheartening to find that the accusations came without clarification with the client and proper checking by the check-in staff. It impressed upon me that Budget is only trying to punish their clients who did not purchase a Zero-Excess Insurance from them and they would use dirty tricks to cheat money by falsely accusing the driver of damaging their car AFTER they return the car. The odds are always against the Drivers as the rental Company could easily find thousand and one reason to penalise the driver on any car system error anytime they want. For my case, when I return the car it was in good condition but the Next morning my rental company received an email that I was being charged almost 3 times the car rental for damaging their front tyre. That is so absurd as the car was alright all the while as i drove from Manchester to and fro Edinburgh without any issues at all. If the tyre was damaged I would surely noticed it and reported straight away and it wouldn’t be possible to drive back safely over few hundred miles journey. Through this experience, I became very sceptical of car rental companies and initially I was planning of renting another car however that incident changed my mind. Unless car rental companies start stepping up on their integrity, all renters would be wary whenever they rent a car. I hope they reflect on this incident, especially Budget.

Thankfully I have Wendy Chen assisting me to follow up with the case, coordinating both with the rental company (Budget) and my Insurance company (AXA). Without her help, I would have been penalised another £150 innocently. She is amazing.

Upgraded my car to a SUV. Very fast service, especially on drop-off at the airport.

Malheureusement à l'arrivée de mon avion il n'y avait qu'un monsieur au comptoir! Trois personnes avant moi donc comme on est assez pressé lorsqu'on arrive, je vous propose de mettre deux personnes à l'accueil aux heures de pointe!

Parfait! et très facile pour réserver une voiture par internet.

All very good. Thank you.

Alex was extremely thorough in explaining the rental details and insurance limitations relating to crossing into the occupied zone of Cyprus. At the time of vehicle handover Alex was again thorough in going over the vehicle identifying existing mark's and issues. The little Spark performed well on the roads around Cyprus and ended up being the most appropriate vehicle for my travels. I am more than happy with my dealings with Alex and Autounion and would be happy to recommend them as well as using their services on my next visit to Cyprus.

Europcar had a great service and the car was excellent.