The service staff is not very friendly, the location is inside a hotel lobby and not that easy to spot. The vehicle delivery is also not handled professionally. They are under-staffed, I spent more than an hour waiting in line, taking the delivery, and returning the car. They want to charge you for anything and everything.
About QEEQ:10.0/10
Easyrentcars.com has been very helpful in resorting the insurance claims. They have very prompt customer service and all emails are replied within reasonable time with clear and concise instructions.
All went as expected. The staff who checked the car condition in Corfu were very friendly and helpful. There was no queue at the rental desk. Skoda Fabia deisel.
We got an upgrade. However, the car had 2 small problems: The tire pressure monitor light was on, despite filling the tires, and the seat belts were partly severed. otherwise the car was in perfect condition.
About QEEQ:10.0/10
The insurance we got at the counter lacked the Towing and Roadside Assistance item that was part of the insurance we purchased (and included in the voucher). We refused to add.
The car rental experience was exceptional. Before me reaching the Airport the provider contacted me promptly and was waiting at the landmark. Car was delivered right in front of Arrival gate at the Airport & explained the procedure. Car fuel was full & the vehicle was in good condition. He helped me by sharing the Gas station location and any queries I had. Even during the drop, it was Hazle free! Car was like my own for the 4 days I booked. I'll definitely use this service next time when needed without any doubt.
I never notice that name on Facebook not match with ID Card will not allow them to release the car for me. Have to correct my name for almost 1 hr. Should better have fast track to reduce the time.
About QEEQ:10.0/10
Good service even ask many time to update status of rental car. Thank you so much.
The Pickup place is outside of the airport... Next time I will pay the small difference (2€) on other airport rent car company just to not waste more time on looking for the transfer and the traveling time to the Pickup place.
No staff was present when arrival at the agreed pickup point, only after 2 spoken phone calls then they drove the car at the arrival gate.
Car looks new but aircon started giving problem at day 1 (less than 2 hrs into the drive). At day 3, aircon totally failed with many warning lights lit up. Had to drive more than 3 hrs in hot weather back to Bangkok airport with heavy jam.
When returning, called staff 1 hr as agreed before arriving only to find out that they were not there waiting. Had to call them again and waited for them to arrive. Feedback to them about the aircon and the warning lights for the engine and staff just brush off
The counter staff insisted either to deposit big amount of money or purchase insurance with less money deposit.
I purchased insurance and deposited mone but till now I was not refunded.
I am not satisfied with staff service and how customer is tricked
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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