The service from Europcar at Basel airport was superb. We were a little concerned because we had been offer a higher spec- but automatic car, which took a bot of getting used to. Staff at Europcar showed how it should be driven which was helpful.
About QEEQ:10.0/10
QEEQ worked better than expected. All went smoothly, and we also got a small rebate due to a price reduction.
The team at Budget communicated with warmth and we’re professional and friendly. They picked us up promptly and drop off was even smoother! Great customer service all round. Car was clean, ready and well. Presented!
Used Alamo in both USA (West Coast) and Iceland. Expect upsell of insurance from Alamo's service staff at the counter, regardless of whatever insurance package you've taken.
They will likely sell you: Comprehensive Insurance, Tyre Damage, 24-hr roadside assistance, prepaid fuel, prepaid tolls, windscreen cover etc etc. Each of these items are INDIVIDUAL coverage (requiring top up) and yet there is no "fully comprehensive" option that provides 1-price for all.
nonetheless, they cars are generally quite new, fully featured (bluetooth, CarPlay) etc.
About QEEQ:10.0/10
Best and easiest booking platform. wide range of service providers, wide range of cars and options and prices. Pay for the VIP upgrade and you'll be assured of the best possible reservation prices. Cancellation options are excellent and also extremely easy to use.
However, the price drop protector does not really seem to kick in.
I've manually cancelled and rebooked for lower fees, despite the lower charges having met the price drop policy.
Helpful staff on arrival of drop off and pick up. Great car, clean when got inside. I didn't need to use them throughout the trip but I knew what number to call if necessary. Would 100% recommend and use again.
About QEEQ:9.0/10
Booking platform was easy. There could have been an option of insurance and made it more easy to understand that but I sorted it when I got to the rental shop. Easy to use website. Would use QEEQ again.
Counter staff was exceptionally helpful, polite and gave advice about travel insurance. Will definitely use Europcar in the future.
About QEEQ:10.0/10
Easy to purchase online, all insurance sorted too so made the whole booking process seamless and took the strain out of knowing whether we were being sold more insurance than we needed.
Pick up did not take particularly long but dropping off was quite frustrating with at least 5 more customers returning their cars at the same time and only one (overworked) guy dealing with all of us.
Otherwise everything went really smoothly.
I would recommend this company and won't hesitate use them again in the future.
“Worth every penny and an experience I will be only too happy to repeat in the future.”
About Apex:10.0/10
Staff were fantastic. Helpful and friendly. Courtesy bus from and to airport was greatly appreciated. Would have absolutely no trouble booking with Apex again. Seamless experience.
About QEEQ:8.0/10
Great booking platform that I will happily use again. No issues or concerns with any of the booking process. Great value.
“First Time Car Rental couldn’t have been easier!”
About Apex:10.0/10
Apex were superb :) they made the whole experience of car rental so easy, had no issues with pick up and was running late for drop off which they had no issues with
Continue to be pleased with cars hired from East Coast. Always great value. Always supplied with the car requested. Always confident that the car will perform well and has been well-maintained. (Cairns office of East Coast deserve special mention as their cars are always immaculate inside & out!)
I booked Axia but they offered me Myvi because no more Axia available. The car model is quite old, but air conditioning all functioning well. Car key remote run out of battery I guessed, because I couldn’t use it to open or lock the car door. Everytime I have to use the car key to manually open and lock the door. Other than that, all works well. Staffs are very friendly and easy approaching.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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