En principio nuestra hora de recogida fue a las 22:00 , y puedo decir, que cuando llegue estaban ahí para atendernos, muy amable, cordial, y clara en cuanto se refiere a la información.
Muy contentos por el servicio, la rapidez y sencilles , por delante. Lo recomiendo y repetiría .
About QEEQ:10.0/10
Debo decir que tenía mis dudas, porque es la primera vez que utilicé está aplicación. Pero me complace decir que nuestra satisfacción es de 10. Recomendable.
Counter staff was very helpful and friendly. The location is a bit remote so plan your journey in advance of going for the pickup. The location is attached to a a Toyota / Kia showroom. Pickup Process was smooth and so was drop off.
“Brilliant hire car company but let down by QEEQ.”
About Budget:10.0/10
The staff were amazing. Best customer service I’ve experienced. Mitchel who served us was attentive, friendly and helpful. Didn’t get the name of the man we dropped the car off with but he was very friendly and dropped us at the terminal as we were disabled.
No pushy sales, quick and efficient. Great car. Perfect experience.
About QEEQ:8.0/10
Booked car originally and our flight changed to 6 hours earlier. They couldn’t change the booking time for some reason and said the only option was to cancel and rebook. Did this and the car was now £100 more expensive so had to book a smaller car. If you couldn’t amend the time on the system, I’m sure you could have contacted the hire car company to amend the time. Very poor service.
The car was in excellent condition and the staff was friendly. Pickup and drop-off were quick. They didn't communicate clearly about the toll money which they charged me one month later but it was fair.
The car cost ended up being almost double of what I was quoted on the website, due to some "requirenents" that were not listed on the website, maybe in fine print. There was definitely a " surprise" reaction on my part.
About QEEQ:10.0/10
Pricing and quotes need to be more transparent, without any surprises.
For the payment, the staff at the counter ask me to pay more in rental car. They told me, I did not pay to them(only pay to easyrentcar.com). I back to my country and check with credit card, it was paid to easyrentcar. Please follow up to me about the detail I had paid about 2,xxx K. Thank you.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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