QEEQ CAR RENTAL REVIEWS

Car was new, in perfect condition and very clean. Very fast pick up and drop of, nice staff as compared to other companies

It was easy to book and good price/quality

Pague por adelantado el seguro del vehículo pero al llegar tuve que pagar otro seguro. El segundo chofer que nos llevó de ACE al aeropuerto. Nos trató muy mal

El personal a la recogida atento, pero mal encarado al ni querer adquirir el seguro. Por la hora y no haber otra opción él ganó, triplicando el costo.

Todo perfecto.....

Very helpful and smooth transaction Accidentally booked the wrong terminal for pick up but managed to change drop off to correct terminal without any fuss Car was smart with intelligent driving guide that steers the vehicle to the road markings - good to have when you are driving abroad Car hire price was half price of direct booking with Europcar

Great price for hiring a car through trusted company

fine, at the MRU airport, but not at vehicule locator, at the parking (a poster at the arrival in main arrival zone) Vehicule fine, very good price, service ok !

very fine as usual, thanks

fine, at the MRU airport, but not at vehicule locator, at the parking (a poster at the arrival in main arrival zone) Vehicule fine, very good price, service ok !

as usual, fine, quick and very low price

To pick up the car took over an hour and was outrageous.

Service was so bad

Great service friendly staff Free upgrade

Get price easy site to use

The only hick-up at check-in was resolved instantly - we were sent to pick up the rental care having been given a bay number, to find there wasn't a car there. This was resolved immediately and we were given an upgraded vehicle.

Excellent price and very good advice from QEED. All details and instructions very clear.

Good experience throughout

Great experience all round aided by being first thru immigration - the value of global entry! MLB is the easiest way in and out of the States right now!!

Easy to use and great value!

The car was newer than expected, and it seemed the exterior and interior of the car had just been cleaned before the pickup, which was very good and not something to be taken for granted these days. Pickup was a bit long but probably the previous customer had some special issues which might not be the problem of the staff concerned. Some outstanding issue with the charges adjustment which are currently handled under the help of QEEQ Support Staff.

The outstanding issue was initially brought to the attention of QEEQ through the in-app customer support, but that seemed was not followed up. Subsequent email to the customer service was handled by QEEQ and a case was opened. Pending outcome, but appreciated the assistance from the support staff !!

More details are needed about the drop off location since the parking areas of Europecar were tricky to find

Good

Very good car experience, good condition,I booked a gasoline Alphard, and the store gave me a free upgrade to the hybrid Alphard. It’s really great！ the car is very new! The interior of the car is so clean it’s unbelievable! Friendly service staff, very enthusiastic and professional. Mobile phone charging cables and mobile phone holders are prepared for us. The procedure for picking up and returning the car is very simple. It is recommended to purchase comprehensive insurance so you don’t have to worry about scratches while driving along the way. I will choose A rentals company next time I come to New Zealand. Highly recommended!

Smooth experience, very simple operation process.

Bargain Car Rental dealings was superb, excellent staff, car was clean and ran well for the hire period.

I have used QEEQ before, so naturally I went straight to QEEQ for my car booking this time knowing I would get what I wanted at the best price. Website is excellent and easy to navigate.

Very helpful at the desk .. although the insurance we bought online was explained as a waste of time . Won’t do that again .

My husband did the booking ..

The staff was very nice but just found and extra charge for $544.60 om my Credit Card

Routes did not give us the car we rented, they downgraded us saying the insurance we got doesn't cover the car that we ordered which was a lie. Additionaly, they did not allow for a G2 driver's license holder to drive which is also a scam. We should have been notified in advance about this limitation.

The whole insurance and license thing should have been clear in advance

Car was pretty old, with 160,000 miles on it. All four tyres were low and had to be pumped up. The paint on the hood and roof was mostly worn off. Mechanically it was fine. Car was advertised as a "6-person minivan" -- but it was far smaller than I had expected. I would call it a station wagon, not a minivan at all. I talked with BRC about exchanging it, and they were not interested. They only offered to have me pay 3x as much for a full-size van. They would not allow me to return the car early so I could rent from elsewhere.

Because rental was pre-paid, BRC would not change my reservation.

The car was dirty inside, I'm not happy