No problems at all with the rental and the service received. I think the tyres on the vehicle need to be checked. When refuelling, I noticed they were a little bald.
Pick up counter closing at 4.00 pm too early .our flight was delayed so had to ask counter staff to stay open for a bit longer.Saff was very unhappy about it and rushed though the pick up.
Car was perfect! Pick up was on-site at the airport. The line was really slow due to only two people working, but the staff member I worked with was excellent and efficient. Drop off was super easy.
About QEEQ:10.0/10
It was all seamless for me. Much better than 3rd party companies like Expedia. Great experience overall.
Das Auto konnte etwas früher und in einwandfreiem Zustand übernommen werden. Die Kofferaumabdeckung wurde sofort entfernt, damit wir für unser vieles Gepäck genügend Stauraum hatten. Alle Schäden wurden ordnungsgemäss dokumentiert. Der Stand der Benzinanzeige wurde korrekt übernommen
About QEEQ:10.0/10
Unkomplizierte Buchung und bei einer Anfrage meinerseits bekam ich sofort Antwort.
“Car rental accepts credit cards only. Its so inconvenient for people who don’t have it. Terrible!”
About Budget:6.0/10
Budget should accept multiple modes of payment (cash, debit cards, online banking, etc.)and should not rely on credit card payment only. Because not every customer has a credit card and some has the ability to pay in CASH!!
About QEEQ:8.0/10
There is additional charges when you go to the car rental. Almost half the price.
We were unfortunate in that we were rear-ended on highway, but although the car that hit us was totalled, our rental was able to drive away safely after the police officer assessed the scene. The return process was much less complicated than expected. The only negative would be that the telephone number provided by the rental agency was not answered even though I called on three different days and the voice mail was full. The email I sent did make it to the staff though, so they were aware of the situation before I arrived.
About QEEQ:10.0/10
The platform worked fine. I did not use the price drop protection.
There needs to be better staffing at the parking so multiple customers can be serviced at the same time. Process is very very cumbersome and needs to be improved significantly.
QEEQ does not reflect the ‘actual’ vehicle supplied, after checking in at the car rental counter.
Not sure how important this is as I have never been offered the car specified, as it is normally ‘or similar’
Most times it’s a bit disappointing!
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
R.Shah
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