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Europcar, Melbourne Tullamarine Off Airport Car Rental

Europcar 3000+ ratings, 30 reviews

Melbourne, Victoria, Australia

8.6 / 10 Very Good

Best Price Car Rentals at Melbourne Airport(MEL)

Last updated on: June 29, 2020

Europcar - Melbourne Tullamarine Off Airport Information, Car Rental Instructions & Policies

Store Location

70-90 GARDEN DRIVE

Telephone

+61 (0) 3 93306161 / +61 (03) 9999 2626

Pickup from Branch or Car Park & After Hours Pickup

The Europcar - Melbourne Tullamarine Off Airport car rental location is located out of the airport

You can arrive of Europcar - Melbourne Tullamarine Off Airport car rental by free shuttle bus.

The store is located 5 kilometers away from the Melbourne Airport. Once you have collected your luggage please call the branch for the shuttle bus to collect you. And you will be collected by a shuttle bus at the Jetport Airport Parking, a off airport parking lot. Please follow the sign to take the shuttle bus with signs of"JETPORT"and "Europcar" .

Return to the Store, Car Park or Key Box & After Hours Return

The return place is the same as the pickup branch; The location is outside the airport,please return the car to the location,then take the shuttle bus to the airport.If you want to return the car after the business hours, please consult the staff at the counter.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -16:00
08:00 -12:00
07:00 -20:00
08:00 -12:00
08:00 -18:00
07:00 -20:00
08:00 -12:00
08:00 -18:00
07:00 -20:00
08:00 -18:00
07:00 -20:00
08:00 -18:00
07:00 -20:00
08:00 -12:00
08:00 -18:00
07:00 -20:00
08:00 -12:00
08:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
AUD 10030-60

Landrover Discovery Sport (inc Gps)

Mercedes Benz A200

Lexus Ux

Bmw X1 Xdrive 25i (inc Gps)

Bmw 2 Series Convertible (inc Gps)

Mb E Class

Bmw 4 Series Convertible

Bmw 3 Series

Mercedes Benz Cla 200

Bmw X3 30i Xdrive (inc Gps)

Bmw X5 Xdrive 30d (inc Gps)-diesel

Pack up ^
AUD 10015-30

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master, DinersClub, AMEX

Visa Master DinersClub AMEX

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Landrover Discovery Sport (inc Gps), Mercedes Benz A200, Lexus Ux, Bmw X1 Xdrive 25i (inc Gps), Bmw 2 Series Convertible (inc Gps), Mb E Class, Bmw 4 Series Convertible, Bmw 3 Series, Mercedes Benz Cla 200, Bmw X3 30i Xdrive (inc Gps), Bmw X5 Xdrive 30d (inc Gps)-diesel

Car rental with debit cards is also accepted and listed as below: Visa, Master

Visa Master

UnionPay,Visa Electron,DinersClub,Maestro,JCB,Debit Mastercard,Discover,Visa Debit,AMEX are not accepted.

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver age requirements

18 - 99 years old

Young Driver Fee applies at 18 - 25 years old with charge of AUD 27 - 37.6856 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
AUD 13.32/day
capped at AUD 93.25
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 20.72/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
AUD 11/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 10.89/day
capped at AUD 70
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 10/week
Tire chains rental
Tire chains rental
Prices and inventory depend on local stores.
AUD 15/day

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Mornington Peninsula
While travelling on a ferry or barge, the vehicle is not covered by the Damage Liability Fee. The customer is fully responsible for any damage that occurs to the vehicle or damage caused by the vehicle while it is on the ferry. This includes submersion, in the event of the ferry/barge sinking.
Depending on car models, bringing rental cars to below countries is allowed and free of charge:
Representative Car Models Islands

Mercedes Classe V

Bmw 4 Series Convertible

Griffiths Island

While travelling on a ferry or barge, the vehicle is not covered by the Damage Liability Fee. The customer is fully responsible for any damage that occurs to the vehicle or damage caused by the vehicle while it is on the ferry. This includes submersion, in the event of the ferry/barge sinking.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
North Stradbroke Island, South Stradbroke Island, Bruny Island, Magnetic Island, Phillip Island, Kangaroo Island
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to the Australian islands that are not listed in Free of Charge, Conditional is not allowed.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.2 mi from Melbourne Airport

3.1 mi from Essendon Airport

10.3 mi from Melbourne City Heliport

Railway Stations

9.8 mi from Flagstaff Train Station

10 mi from Southern Cross Station

10.3 mi from Parliament Train Station

Hotels

0.3 mi from Ciloms Airport Lodge

0.4 mi from Ciloms Airport Lodge

0.5 mi from Mantra Tullamarine Hotel

Other Landmarks

10.4 mi from Federation Square

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: -37.6864 144.8738

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 8.6 / 10 Very Good

  • Vehicle condition: 9.4
  • Vehicle cleanliness: 9.1
  • Spaciousness: 9.2
  • Counter staff: 8.4
  • Pick-up location: 7.2
  • Drop-off location: 8.5
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Brad

    Melbourne

    9 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    Easy enough to catch shuttle bus but not great directions in confirmation of where to catch shuttle from.
    Read More >
  • Jmack

    Melbourne

    9.7 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    When I wanted to extend the rental, that was challenging dealing with them directly but got it done in the end
    Read More >
  • M.Martins

    Melbourne

    9 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    I've book a Mitsubishi Lancer but they got me a Kia Cerato (cheaper). And I don't know the reason. As I was with my fiance only wasn't a problem as we didn't realize it before leaving the facility.
    Read More >
  • Anonymous

    Melbourne

    9.3 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    The emergency contact number did not work.
    Read More >
  • Ade

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    Counter staff is very helpful. Also the car is Great! I got brand new KIA Sportage with cheap price
    Read More >
  • Anonymous

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    Europcar is best amongst all car rental companies
    Read More >
  • Nav

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    Good service
    Read More >
  • D-Hoo

    Melbourne

    8 /10 Very Good

    Reviewed: Thursday, July 2, 2020

    Pick up was smooth... but only one staff there at the counter when drop off serving many customers... well, it was a Sunday morning, but still, there should be 2 more staffs working... The wait was too long and i had to attend an event so the staff told me to just leave the car key and go...
    Read More >
  • Anonymous

    Melbourne

    7.7 /10 Good

    Reviewed: Thursday, July 2, 2020

    Service was slow, there were two counters but even though there was congestion, one counter was unattended because the representative was on a lunch break. When it was our time, we were asked to allow another customer before since she started her pick-up process but had a problem with the payment. So she was delayed because of a problem caused by her but then the salesman also delayed us because of it which is poor service.
    Read More >
  • Edward Sutrisno

    Melbourne

    8.3 /10 Very Good

    Reviewed: Thursday, July 2, 2020

    We were hoping to get a Toyota Kluger but got an Isuzu MUX instead which has less trunk space. The car was quite new with 5000 km mileage. The off airport pickup counter was a 5 minute drive with the shuttle bus. It took me a long time to reach the branch by phone when i wanted to ask for directions to the shuttle bus pickup point. It took us nearly an hour to get to the pickup counter and get our car. Returning the car in Sydney airport was super fast.
    Read More >
  • Nav

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    Wonderful car but pricey
    Read More >
  • P.van Camp

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    Thought I was getting a commodore as the ad. suggested only to be told that you don't have commodores.
    Read More >
  • M.Barton

    Melbourne

    8.7 /10 Very Good

    Reviewed: Thursday, July 2, 2020

    Instructions for finding the transfer bus are not good. We wandered around for 30 mins with bags trying to find the bus pick up spot.
    Read More >
  • Alvin

    Melbourne

    3.7 /10 Poor

    Reviewed: Thursday, July 2, 2020

    U guys really need to work on ur counter, they are not friendly, slow in responding customer, and ur booking process awfully long. When returning car, no attendance at ur office at 9 am, eventhough clearly stated that office hour 8:00 to 16:00
    Read More >
  • Anonymous

    Melbourne

    9.3 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    Better experience with Europcar when booked through Easyrentcars.com
    Read More >
  • M.YEUNG

    Melbourne

    9 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    i waited for so long for the delivery bus. And i missed 2 buses because i didn't know that reservation is needed!
    Read More >
  • C.Wichers

    Melbourne

    9 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    The car exceeded our expectations and was very economical on gas
    Read More >
  • P.Ng

    Melbourne

    7 /10 Good

    Reviewed: Thursday, July 2, 2020

    Car not properly clean n demages on car not inform
    Read More >
  • B.Hunt

    Melbourne

    9.3 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    I needed some advice on how the car functioned. On/off process , handbrake , fuel access. This would have helped.
    Read More >
  • K.Coulson

    Melbourne

    8 /10 Very Good

    Reviewed: Thursday, July 2, 2020

    The lady who served me at Europcar was great! The car seat I requested as an extra was not noted in our booking, I showed her a previous email with the booking and the quoted price which was also wrong and she fixed it all up for us.
    Read More >
  • Dave From The Vale

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    Everything was great. Staff was very helpful and at ease.
    Read More >
  • Anonymous

    Melbourne

    8 /10 Very Good

    Reviewed: Thursday, July 2, 2020

    Received upgrade, so exceeded
    Read More >
  • v.lalwani

    Melbourne

    8.3 /10 Very Good

    Reviewed: Thursday, July 2, 2020

    JUST WANTED TO SEE IF YOUR STAFF TREATS SAME AS THEY TREAT TO WHITE PEOPLE... WE SPEND EQUAL MONEY
    Read More >
  • Anonymous

    Melbourne

    7 /10 Good

    Reviewed: Thursday, July 2, 2020

    Car smelt of cigarettes as if someone had been smoking inside the vehicle. Understaffed counter with poor information on picking up. Vehicle was similar to what we had booked but not the same.
    Read More >
  • Anonymous

    Melbourne

    9.3 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    There was a bit of confusion as there is also an Europcar office at the airport, so we were there first, they were really unfriendly and didn't want to give us anything until we had our European driving-license translated. However the office that we eventually had hired, was super customer focussed and once you figured out where they are, it is very easy. There is a gas-station nearby and the shuttle bus goes frequently. I would definitely hire with them again only when it is the off-airport location not the airport site!
    Read More >
  • L.Arboleda

    Melbourne

    8.7 /10 Very Good

    Reviewed: Thursday, July 2, 2020

    Igood service
    Read More >
  • K.Dravitzki

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    The hire price was very competitive the car was very goid. Everything was good but $400 deposit was too much and it hasn't come back to me yet Not happy about that.
    Read More >
  • F.DeLorenzo

    Melbourne

    9.7 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    Ladies at the rental counter were very helpful and helpful. The off-site rental shuttle was a bit difficult to locate at first. The driver was very nice. At the counter the site was very busy with various rental agencies. And it was a busy site, and there was a minor confusion which car we were to receive. It all worked out though. There was missing Information concerning the toll roads in AU. I could not find anything within the contract nor on the website, so I needed to contact customer service to determine if the car contained a toll transponder, which it did. This was confirmed by the ladies at the rental counter, which was reassuring. Also, I turned the car in 2-days early, but it was unclear whether I would receive any funds back. The attendant at the return lot indicated that I would, but have not seen any action on my account.
    Read More >
  • Anonymous

    Melbourne

    9.3 /10 Excellent

    Reviewed: Thursday, July 2, 2020

    Brand new car, prefect experiences
    Read More >
  • Anonymous

    Melbourne

    4.3 /10 Average

    Reviewed: Thursday, July 2, 2020

    They are not in business, They look like don’t want to give you the car.
    Read More >
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