One of the better experiences with bargain rentals. I don’t usually like off airport locations but prices for airport counter are ridiculous. Small SUV MG. Decent car, nothing fancy, but extremely noisy once you get out on freeways.
Great servi e once I arrived at the office. I found the instructions for pick up shuttle confusing and missed the first pick up bus making it a 45 minute wIt in total from the call to say I was ready for picking up at the airport.
The staff at the office were helpful, polite, informative and efficient. I could even buy a phone charger for the car (it only lasted a day with the connector point falling apart). The staff took that purchase into account when I made the final payment which was nice!
Will use Bargain again. Recommended.
“Would Definitely use Europcar and QEEQ again, and again........”
About Europcar:9.0/10
Our rental was from Cardiff Airport - unfortunately not the largest airport, therefore a little understaffed. Through no fault of the staff member, he was on his own to process Pick-Up's, Returns, Cleaning and all other related duties at a car hire counter. In my opinion Europcar should have a minimum of 2 members of staff on duty at all times.
As always, the vehicles available are excellent, the rental process simple and effortless - will always use Europcar if price allows it
About QEEQ:10.0/10
As always, a simple and easy way to save money on car rentals. Only one slight moan - I'm requested to 'upload' rental agreement//Invoice after rental has been completed to gain QEEQ Points, This should not be necessary and be done away with, points added automatically.
A small moan on an otherwise excellent website service
This place is super budget, be warned! Hard to find from the airport. You need to ring the company to tell them to pick you up. Go to departures and outside to wait outside door 17, where the van marked ‘auto stop’ will collect you.
Once there, they will try to charge you a cleaning fee for the car (€22) so factor this into the price.
The car was great, as were the Icerental 4x4 staff. What wasn't good was the shuttle wait to get to the car rental. It was supposed to be every 10 minutes, but was more like an hour wait, which is unacceptable.
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