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+49 6107 6353100
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Live Chat Email Us Service Code: 1232463148


Average rating on Hertz at Los Angeles Airport: 8.4 /10

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Standard Crossover | Infiniti QX60 7Seats or similar
Reviewed: Thu, Feb 16, 2023
“Car was in poor condition. Wheel alignment was dangerous. Had serious wobbles on freeway.”
About Hertz: 8.0 /10
Car wheel alignment was waaaay off. When we drove, it felt like the wheels were going to fall off. Unfortunately we were too far away to get the car replaced so had to deal with it.
About QEEQ: 10.0 /10


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Large SUV | Gmc Yukon or similar
Reviewed: Wed, Dec 14, 2022
About Hertz: 4.0 /10
Issues with payment system. Our credit card could not go thru. Spend 2 hrs before car was release. No contract was given, car not clean and scratches. Car was broken into, glass broken and stuff stolen. Return car on 8 Dec instead of 11 Dec, family was traumatised, no word and assistance or compensation from hertz..not sure what QEEQ can do..very bad experience


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Economy | Chevrolet Spark or similar
Reviewed: Thu, Nov 10, 2022
“Great car and service”
About Hertz: 10.0 /10
Great car and great service!
About QEEQ: 10.0 /10
I got a much better deal with than anywhere else and the process was easy. Plus I was able to get my interntational drivers license for one year free in 15mins which was very helpful!


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Large SUV | Gmc Yukon or similar
Reviewed: Thu, Sep 29, 2022
“Epic road trip”
About Hertz: 9.0 /10
Very long wait at the LAX desk. Surprised no member of staff showed me round the vehicle.
About QEEQ: 10.0 /10
Very easy to book. Fantastic prices. Great information pack provided.

J Ong

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Small SUV | Nissan Rogue or similar
Reviewed: Thu, Sep 15, 2022
“Good experience”
About Hertz: 9.0 /10
Car was in relatively good condition.
About QEEQ: 10.0 /10
Price was good compared to booking directly with the companies

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Economy | Mystery car or similar
Reviewed: Thu, Aug 4, 2022
“My first time using QEEQ, and I'm satisfied with the experience!”
About Hertz: 9.0 /10
Hertz is one of the more reliable choices at LAX. The shuttles are frequent and the rental process is pretty straightforward. Lines can be long, but I think this is common now at all rental agencies.
About QEEQ: 10.0 /10
My first time, and I'll be coming back next time I need a car rental! Managing the reservation was easy and flexible on the QEEQ app, and the price I found on QEEQ beat those I found on any other platform.

E.Ferreira Zarraga

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Economy | Chevrolet Spark or similar
Reviewed: Tue, May 31, 2022
“The car was great but the waiting time to pick up was unreasonable and fustrating”
About Hertz: 10.0 /10
The waiting time to pick up the car was over 2 hours, hertz did not have enough staff and the staff was incredibly slow .. ended up queuing for almost 2.5 hours to get the car
About QEEQ: 10.0 /10


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Mini Van | Chrysler Pacifica or similar
Reviewed: Tue, Jul 6, 2021
“Fine except charged me double”
About Hertz: 9.0 /10
Charged me for what already paid, qeeq support is working with me on the issue
About QEEQ: 10.0 /10


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Pickup Truck | Dodge Ram 1500 or similar
Reviewed: Wed, Aug 5, 2020
About Hertz: 7.0 /10
I dropped the car off 35 minutes late and was charged 44 dollars for an extra day... how bitter this feeling is indeed... i had dropped the car off to rent another smaller one for one month.. after this charge with never ever use Hertz again and plan to be vocal about it
About QEEQ: 10.0 /10
normal smooth booking


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Full Size | Nissan Pathfinder 7 Seats or similar
Reviewed: Sun, Feb 9, 2020
“Excelente precio y producto”
About Hertz: 10.0 /10
Excelente calidad del vehiculo
About QEEQ: 10.0 /10
Muy fácil y excelentes tarifas


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Pickup Truck | Nissan Frontier or similar
Reviewed: Wed, Jan 8, 2020
“Much more expnsve than expected. not a good experience”
About Hertz: 8.0 /10
Hertz invoice many service charges who was supposed to be cover by fee including conscession fee recovery : 16$80 Personnl accident 27$80
About QEEQ: 8.0 /10


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Intermediate | Dodge Challenger or similar
Reviewed: Sat, Sep 7, 2019
“Conforme à mes attentes”
About Hertz: 9.7 /10
Voiture réservé: DODGE CHALLENGER, sauf que hertz n’en avait pas, après plusieurs tentatives de propositions de véhicules de rechange de la part du personnel (Ford fusion ou similaire).. hertz a accepté de me donner les clés d’une DODGE CHARGER. c’était un minimum, merci
About QEEQ: 10.0 /10


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Economy | Chevrolet Spark 4 Doors or similar
Reviewed: Thu, Sep 5, 2019
“Very easy and smooth..”
About Hertz: 10.0 /10
The guy at pick up was amazing. Gave us the best directions to get out of town and was lovely and friendly. Wish I could remember his name. And when I dropped car off the gentleman was just a lovely polite man and a pleasure to chat too. His name was Monsoor. I actually asked him to write it down cause he was such a gentleman.
About QEEQ: 10.0 /10


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Economy | Chevrolet Spark 4 Doors or similar
Reviewed: Mon, Sep 2, 2019
“Great experience”
About Hertz: 10.0 /10
Nice car and nice service
About QEEQ: 10.0 /10
Easy to compare the prices and take the best offer.


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Convertible | Ford Mustang Cabrio 4 Seats or similar
Reviewed: Sun, Aug 25, 2019
“Booking process was easy and straightforward z”
About Hertz: 8.3 /10
The car was very dirty - not happy with its condition! We arrived at LAX late at night and the inside of the windscreen was filthy which made driving very dangerous. Reported it to the staff at pick up and drop off but no one seemed to care.
About QEEQ: 8.0 /10


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Compact | Mazda 3 or similar
Reviewed: Tue, Aug 13, 2019
About Hertz: 7.7 /10
We didn't get the right vehicle as we booked.
About QEEQ: 8.0 /10

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Compact | Ford Focus 2 Doors or similar
Reviewed: Sun, Aug 11, 2019
About Hertz: 10.0 /10
Excellent from start to finish
About QEEQ: 8.0 /10

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Compact | Mazda 3 or similar
Reviewed: Tue, Jul 30, 2019
“Easy booking”
About Hertz: 6.7 /10
Waited 30 min. to get the car. Had to walk another 10 min with luggage to get to the car. Car condition was good.
About QEEQ: 8.0 /10
Fast and easy.


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Mini Van | Chrysler Pacifica or similar
Reviewed: Wed, Jul 3, 2019
“Not happy with the deal, the car quality”
About Hertz: 6.3 /10
I was pushed hard to take extra insurane that I did not need and they got me to pay for a full tank more money that I pay at pumbing stations in LA.

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Compact | Ford Focus Cabrio or similar
Reviewed: Thu, Jun 27, 2019
About Hertz: 9.0 /10
The car requested was not available. After a lot of discussion with managers, we were eventually given a cabriolet as originally requested which was good. Then halfway through our hire, the front wheel tyres required replacing. Hertz were very good in authorisation of this but we had to go a hundred mikes out of our way and a different route as originally planned to get new tyres put on. The car should have had new tyres from the beginning. I felt that our safety had been compromised
About QEEQ: 10.0 /10
Price did not drop

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