CAR RENTAL REVIEWS ON HERTZ AT LOS ANGELES AIRPORT, LAX

Car wheel alignment was waaaay off. When we drove, it felt like the wheels were going to fall off. Unfortunately we were too far away to get the car replaced so had to deal with it.

Issues with payment system. Our credit card could not go thru. Spend 2 hrs before car was release. No contract was given, car not clean and scratches. Car was broken into, glass broken and stuff stolen. Return car on 8 Dec instead of 11 Dec, family was traumatised, no word and assistance or compensation from hertz..not sure what QEEQ can do..very bad experience

Great car and great service!

I got a much better deal with qeeq.com than anywhere else and the process was easy. Plus I was able to get my interntational drivers license for one year free in 15mins which was very helpful!

Very long wait at the LAX desk. Surprised no member of staff showed me round the vehicle.

Very easy to book. Fantastic prices. Great information pack provided.

Car was in relatively good condition.

Price was good compared to booking directly with the companies

Hertz is one of the more reliable choices at LAX. The shuttles are frequent and the rental process is pretty straightforward. Lines can be long, but I think this is common now at all rental agencies.

My first time, and I'll be coming back next time I need a car rental! Managing the reservation was easy and flexible on the QEEQ app, and the price I found on QEEQ beat those I found on any other platform.

The waiting time to pick up the car was over 2 hours, hertz did not have enough staff and the staff was incredibly slow .. ended up queuing for almost 2.5 hours to get the car

Charged me for what already paid, qeeq support is working with me on the issue

I dropped the car off 35 minutes late and was charged 44 dollars for an extra day... how bitter this feeling is indeed... i had dropped the car off to rent another smaller one for one month.. after this charge with never ever use Hertz again and plan to be vocal about it

normal smooth booking

Excelente calidad del vehiculo

Muy fácil y excelentes tarifas

Hertz invoice many service charges who was supposed to be cover by fee including conscession fee recovery : 16$80 Personnl accident 27$80

Voiture réservé: DODGE CHALLENGER, sauf que hertz n’en avait pas, après plusieurs tentatives de propositions de véhicules de rechange de la part du personnel (Ford fusion ou similaire).. hertz a accepté de me donner les clés d’une DODGE CHARGER. c’était un minimum, merci

The guy at pick up was amazing. Gave us the best directions to get out of town and was lovely and friendly. Wish I could remember his name. And when I dropped car off the gentleman was just a lovely polite man and a pleasure to chat too. His name was Monsoor. I actually asked him to write it down cause he was such a gentleman.

Nice car and nice service

Easy to compare the prices and take the best offer.

The car was very dirty - not happy with its condition! We arrived at LAX late at night and the inside of the windscreen was filthy which made driving very dangerous. Reported it to the staff at pick up and drop off but no one seemed to care.

We didn't get the right vehicle as we booked.

Excellent from start to finish

Waited 30 min. to get the car. Had to walk another 10 min with luggage to get to the car. Car condition was good.

Fast and easy.

I was pushed hard to take extra insurane that I did not need and they got me to pay for a full tank more money that I pay at pumbing stations in LA.

The car requested was not available. After a lot of discussion with managers, we were eventually given a cabriolet as originally requested which was good. Then halfway through our hire, the front wheel tyres required replacing. Hertz were very good in authorisation of this but we had to go a hundred mikes out of our way and a different route as originally planned to get new tyres put on. The car should have had new tyres from the beginning. I felt that our safety had been compromised

Price did not drop