Tuve que manejar 2 horas para que me cambien el auto porque tenía un problema Renault 9 asientos . Cuando lo cambie VW 9 asientos , tuve que ponerle aceite , luego me lo reembolsaron .
A Álamo en Florencia les falta ver el mantenimiento de sus carros .
I landed late at night so I got the car keys via an automatic rental vending machine. It was easy enough to use, and understandable at such a remote location off peak hours. The car was better than what I had booked. A great and very smooth process overall.
It needs to be clear that there is no one waiting for you outside. You need to exit and go to your right where the transit van waits for you.
Also again the full to full doesn’t apply. Usually you return the car trying to get the right amount of gas…
Generally speaking I would rent again from Abbycar BUT I would like the full to full to be applied.
Very friendly staff!
J'ai loué cette voiture en ligne. Une fois à l'aéroport plus de voiture disponible. Nous étions plusieurs clients à attendre et à essayer de trouver une solution pour pouvoir partir.
Après 2h d'attente nous avons finalement réussi à avoir quelques choses (nous étions en tête de list) mais d'autres personnes ont attendu encore plus longtemps.
Une fois à l'accueil ils vous vendent des options qui ne servent à rien (rendre la voiture sans mettre le plein en disant
que l'essence est à 6.25$ dehors et que eux en mettent pour 5.25$. L'essence était entre 3.09$ et 5.00 $donc belle arnaque.
De plus un voyant s'est allumé au bout du 3eme jour.
“QEEQ was a good experience, but I will not rent with YESAWAY again”
About YESAWAY:6.0/10
Though it was a cheaper option, I don't think I would rent a car through YESAWAY again. The car we got was very old, the nav and controls were in Japanese and we were told they couldn't adjust it, the electrical wasn't good, and the car's battery died after we parked. We did not leave the lights on, the doors were closed, and everything was locked but the battery died. I wouldn't trust renting through them again especially in a country like New Zealand where you could travel for many miles without hitting a town. The customer service was nice, but I wouldn't be comfortable renting a car through them again.
I had to terminate my trip 4 days early because my mother passed away and I had to return to the UK. I was told by the member of staff on returning the car that I would get a refund for the unused portion but that has not happened. This is disappointing.
Wish the directions for where to get the shuttle for the ride to the rental car place was a little bit more clear than it was. The ride to the car rental place is about 10 min from the airport. The person at the counter asked us where we were going and warned of us the area we were driving. Great Advice. Loved the fact the this was a 24 hour rental agency.
Both pick up and drop off staff were VERY helpful and personable. I'd like to name them but I've already forgotten, maybe support can send a quick personalized email note to check in (mostly so I can give them credit). Thank you team!
The shuttle bus pick-up point was a little difficult to find (carpark P4 at Verona airport). We were given a bigger and newer car as the model that we initially booked was unavailable. Vehicle was clean and in great condition, and the staff was diligent in noting small scratches by the previous users. Good customer service and they were not pushy about add-ons and insurance. Would rent from Noleggiare again.
About QEEQ:10.0/10
Good booking experience from Qeeq. Price drop protector saved us quite a bit of money and we were very satisfied.
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