I didnt get the car which I had booked however alternative was good enough with lots of space for luggage. Car needed air in the tyres and that should have been done before the collection. Counter service was good however collecting the car took longer than I expected. After the rental I have seen 2 transactions on my credit card and it would be good if EasyRentCars would send an invoice either via email or in the app explaining the charges.
“Good experience, pickup was a little bit long, besides that, it was all good”
About FAST RENT A CAR:8.7/10
I did have to wait a while before the car was ready. Usually I wouldn’t mind but with a tired crying baby it was hard. i was expecting and looking forward to driving the Mitsubishi Eclipse, i was given a ford eco sport, car wasn’t too bad.
About QEEQ:10.0/10
Booking was easy through the app. I would recommend and use it again considering the prices are really good.
“Once I got the car the experience was very good but not before it.”
About FAST RENT A CAR:8.0/10
The car was virtually new as it was a 2022 car. However the engine was too small for the size of the car and with a full load the car was struggling a bit. Also I landed in T2 at Dubai airport and had to hire a taxi with all my luggage to T1 to pick up the car. The process at the registration dest took nearly 1.5 hours as there was only one person at the desk and it was taking too long to deal with customers, baring in mind that only three customers were in front of me. The customers we haggling the price of the rental and this took a long time. It took us more than 3 hours to get into the car which was very tiring and not acceptable.
About QEEQ:10.0/10
I did contact QEEQ staff and were very prompt in replying to me but there was nothing they can do to address the issues above. I feel that you need to have a desk at all terminals at Dubai Airport.
“Need to work with your local partners to make car hire a good choice”
About FAST RENT A CAR:6.3/10
The office didn't have any car ready and had to wait for almost 60 minutes to find me one. I requested Honda however, they got me a Nissan.
Staff are friendly but have to turn clients much faster.
About QEEQ:10.0/10
Very good competitive prices, and easy to reserve.
However, any specific / local rules, like putting a car reserve/ guarantee of $2000 on the credit card, should be mentioned this way we don't get nasty surprises of blocking $2000 blocked and can't be used for over 20 days. Even though my trip was only for 2 days.
“With you was very good with fast cars was very bad”
About FAST RENT A CAR:5.7/10
Very bad experience from Fastcars, they want to sell upgraded insurance, when I refused they started to threaten that if any scratch happens they will ask for 2500, they repeated that (philipno lady)
Their location needs a taxi from T2 to T 1 i paid 90 dirham both ways. Then upon inspection they refused to note small scratches and they delayed me for around 30 minutes to bring the car. I called them on their dxb branch they don’t answer calls. They are really bad with customers
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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