QEEQ CAR RENTAL REVIEWS

I booked a full sized car Chevy Impala or simular. I got aToyota Corolla which is a mid size car

Great car

Aracı teslim ettiğimde herhangi bir sorun olmadığını söylediler ancak daha sonra 300 lira temizlik ücreti fatura ettiler

Il nous a fallu plus de 2 heures pour récupérer notre véhicule avec une file d'attente impressionnante. 3 personnes sur 15 guichets. Compliqué quand on passé 12 heures dans un avion. Au guichet on en profite pour vous proposer des services que vous n'avez pas besoin (abonnement péage quand il n'y en a pas aux USA) ou plein du véhicule quand l'essence est facilement accessible. Pour récupérer le véhicule, même chaos, personne pour vous guider pour savoir lequel prendre. Une très mauvaise expérience avec Thrifty.

Cu toate ca eu am cerut o masina mica nu miam dat seama ca a fost putin prea mica uneori dar neam descurcat. Masina a fost foarte curata si clima perfecta. La preluare a durat putin mai mult timp dar au fost multi oameni, la predare a fost foarte rapid. Va multumesc.

I'm excited the car is exceeded my expectations.

Used to rent directly with them from bkk and chiangrai. Counter service for pick up were previously excellent but not this time. I was told Citibank card takes 5months to refund, wow 1st time I heard this. My 3 main issues are: A) Tires looked worn out. Grip wasn't good round the corners. B) Wheel alignment or balancing was a bit off. Steering tend to go right slightly. B) My passenger who is k. Thai called to inform we are reaching in 5min. We waited more than 20mins for a cocky chap who came to inspect the car. I have a problem when he spoke loudly and rudely. All in I'm in Thailand frequently for biz and visiting Luang Por. Sad to say most times when a k. Thai opens his or her mouth, you know what type of person they are.

The people at the pick up desk are rude and we wasted a lot of time at the office. Information as to where to wait for pickup was not clear and when I tried calling the number provided, there was no answer. It took a while before figuring out where to wait for pick up.

This was great. Will surely use it again but not with Surprice Rent a Car.

the person at the garage where we picked up the car was extremely unhelpful!!! if he worked for me he would be looking for another job!

We had a problem with our flight and ended up getting to the car rental late. At first they gave me a hard time and said they would not honor our rental agreement. After telling them what happened to our plane with a fuel leak and being up since 4am they did honor the rental agreement.

Everything was fine

everything is simple and clear how to use

Great car for the price. The only gripe I have is the system used to use Toll roads. No Etag supplied with the car. A bit of a hassle to sign up to Emu toll & you are charged 75 cent photo fee for every toll.

Very unpleasent checkin to collect the car. The person at the counter tried to agressively sell their own insurance. When I mentioned that I already purchesed EasyRentCars Super Insurance, he started to warn me that: - AXA won't cover any damages. - Road Assistance was not possible because no one except their insurance company would be allowed to touch that car, even in case of accident. - I had to pay 2.180 Euro upfront as a franchise aginst possible damages. When I said that I wouldn't have to pay, that it was just a deposit, he said that ok, but it'd be retained for 1 month until release. When I complained about all that misleading information, he said that I was "making a bad start", that any damage would have a charge of minimum 800€, and in case of 2 damages, they would keep the whole deposit of over 2.000€. Of course I didn't buy his kind "warnings", handed my credit card, and left for the car. My surprise came when I found the car, completely new and really well kept... only that it was not my car. I rented a 9 seater car, and there were 2 identical units, blue colored Fiat Talento. But mine was in a poor condition, with damages on the four sides, one of them really considerable. I attach the picture here. I cannot help thinking that he gave me the worst possible unit because I didn't buy their insurance. And now the good part: The staff at the parking were really helpful to report the damages prior I drove the vehicle. And at drop-off, the lady who checked the car was really nice and helpful. It was a pity that the staff at the checkin counter was so rude and ruined what, in the end, could have been a nice experience. By the way, kudos to FIAT for a nice performing van.

Happy with you, guys, everything ran smooth. Only issue was the insurance conflict with Goldcar staff. It makes one to think twice whether to buy insurance from ERC; they are so aggressive that I think I am better off purchasing their insurance and avoid problems.

Catastrophique PLUS JAMAIS, ils ont voulu m’obliger a prendre une assurance de 24 dollars par jour, alors que j'avais donné la preuve de mon assurance carte première, ayant refusé leur assurance et après plus d'une heure de discussion, je n'ai pas pu récupérer mon véhicule car je n'ai pas cédé à leur obligation de prendre leur assurance, j'attends maintenant que l'on me rembourse ma location.

Friendly staff. Cheap rent.

Very Very recommended, easy to use. Definitely will come back.

The car which was rented to us was not a very good replacement.

Hello, short and fast! It was really a good service. Thanks

They upgraded us to a bigger car for no extra cost. The car had a number of dints etc however it drove well, was comfortable and for the price was excellent value for money.

Easy to book. Would be good to have a currency change ability to pay in AUD as opposed to US. Value for money was amazing and very easy process from start to finish.

Perfect. Really satisfied. Hope can returned back my deposit as soon as possible.

Smooth process and cheapest compare with others. Recommended.

Le temp d’attente est un peu trop long quand on vient en famille a cet emplacement. Et peut-être afficher un plan détaillé dans les réservations.