CAR RENTAL REVIEWS ON SICILY BY CAR IN FLORENCE

Sicily by Car was forcing me to buy additional insurance after I repeatedly told them that I already had purchased extended insurance. The attendant then informed me that I had to put an $800 hold on my car. At that point I decided to walk away and not rent the car with them. This ruined my plans to visit Tuscan wineries. Never again!

There is not a scratch and dent check before departure. Told to take a photo, with date stamp. On return, they don’t open early, had to wait for agent, to confirm scratch, dent was present before rental.

the person at the garage where we picked up the car was extremely unhelpful!!! if he worked for me he would be looking for another job!

Excellent service and explanation

I love this booking site

Used them for the 3rd time in my life and was once again very pleased with the service and the car. Would not hesitate to use them again. Getting a Fiat 500 was the icing on the cake!

First time I used the platform and got the best pricing and a very good and straightforward service. Will definitely be a top option in the future.

Long waiting times at pick up and sat nav did not work- still trying to get a refund despite complaining on drop off and providing photo evidence. Rip off!

Horrible. Zero customer service. Reeked of cigarettes. Didn’t have a car for us and kept our money. Awful experience.

Very very hard to find return counter at FCO. Check in process was great but return process was hell. I tried to call the support phone numbers but no answer.

Like: the car
Dislike: price match policy is Bull and by the time all the extras(GPS,Insurance...) are calculated....expensive.NEVER AGAIN!