QEEQ CAR RENTAL REVIEWS

The car provided to us was damaged but still we accepted it since we were in hurry, and I even made video of it, later on while returning they charged me for the damages which I didn't do and deducted from the deposit. Staff was terrible and she even lied to their supervisor right in front of us that I damaged the car. They charged extra as a service charge as well which was nowhere mentioned.

We were mistakenly charged for extra insurance, even though we purchased this through QEEQ. I pointed this out, and we were told we would be refunded, but this has not occurred. Pick-Up was easy and quick.

Booking platform was great - easy to navigate.

Pleasant and professional service.

Good value options. Improved booking experience.

Just to double check that maintenance of the car is checked on long rentals. I had the truck for almost two months. And on the second weeks starts asking me for oil change, filters etc. I did not have time to run to rental agency to serve the truck. And I did not returned because I was not going to drive the truck for more than 400 miles … other than this small inconvenience everything went well

I thought it was a fake reservation, because it was way cheaper than other quotes. It went well

El vehículo tenía muy poco kilometraje y estaba en perfecto estado.

La app es muy fácil de utilizar.

The service counter staff at Chailease were nice, but insisted in their system that I had not paid for the car. but I did through QEEQ platform. Finally, after 2 hours, they manage to confirm the payment and refunded me my credit card payment.

i initially got a suburban which was extremly dirty and in poor condition, i went back to budget and they did their best to gove me a batter car. thanks for Katty's effort, my experience was great

all good, cheapest price and delivered as promised

Excellent service from the staff at enterprise

Easy to use

Service was good and speedy. The car itself had quite a lot of damage - to the point of starting to look a bit shabby. Calling it on-airport is a bit of a stretch as it is very far from the terminal and not even in the car hire village, but part of a hotel.

Very good car rental company. They contact you in advance to check all your documents, including passport, driver license, and international driving permit, to make sure that you can indeed rent a car in Taiwan. Remember that not all drivers license or international driving permit from all countries can allow you to drive in Taiwan. Staff are very friendly and warn you everything you should pay attention. If you get any questions, just ask.

When booking, we booked a compact car, the cars shown were a Hyundai, Toyota or something similar. We got nothing at all like advertised. The car assigned to us was a Toyota Corolla, nothing compact about it. It was in a terrible condition, scratched, dented and dirty, not even bird poo was cleaned of the windscreen. We complained bitterly and were then offered a slightly later model Corolla but still a very old car with numerous dents, scratches etc but cleaner (they did have to clean it before we drove it away). Will we use you again? A definite no.

Brand new car, practically still running in. Spacious and supports Apple CarPlay.

Perfect

At counter they made us rebook as they could not find the booking

Car condition very good. Counter staff very helpful. Car rental price is reasonable. Overall is Value for money.

Todo bien

El seguro que incluyen es uno básico y tuve que pagar uno que de verdad me absolviera de cualquier accidente que pudiese pasar.

Your counter staff was lovely, very helpful and informative, couldn’t ask for better

Booking was easy but it wasn’t immediately obvious which provider to go to at the rental hub.

The entire process was very smooth with only a hiccup on pick up. There was some trouble contacting the office to arrange for pick up, but once that was solved, the entire experience was excellent. Advice future customers contact the office a day before they fly in to avoid the problems I encountered.

처음 계약한 차종과 다른 것은 상관 없었으나 사고차량으로 문짝이 많이 찌그러져 있고 앞뒤 스크래치가 많이 심함. 연락되기까지 시간이 많이걸림. 나중에는 이미 알고 있다고 했고 남은 차종이 없어서 그렇다고 했음. 차 성능은 괜찮았음. 직원들과 연락은 어려웠으나 친절히 설명은 잘해 줌.

The time spent on picking up the car was longer than expected. We waited for almost an hour to get our car.

Didn't quite understand how the third party insurance from AXA work. Was surprised when I was told that I had to pay the excess of up to $6000 upfront if any accident occurred during my trip. I thought the claim process should be between AXA and Budget and should not involve the user

Car exceeded my expectations. Just had a slight wait as they were turning around the car for me. Otherwise was a very smooth process in car collection and return.

Easy booking.