QEEQ CAR RENTAL REVIEWS

They sell additional sigorta

I enjoyed my rental but I had to take the first car back which was a grade lower than what was advertised. When I went back I had to show the clerk my receipt on my phone for him to give me a car that matched the purchase I made, which to him didnt make sense because it was a grade higher. The first car I took was a Jeep campus, I had to take it back because it was too noisey.

Great rates, great selection

the contact number for emergency kept me for long time till got the call answered and that was during the accident were involved. got worried and the police came and helped me.

liked dealing with this company especially in the USA. I will keep using it for all my travel to the USA

Everything was good!

Everything was good!

Warm reception

Smooth process, as always 1

Staff friendly in a happy mood!

Professional & easy usable.

Staff were friendly and great. The car itself had some clutch problems and on the last day, all sorts of warning lights came on, making us worry. But we were able to get to the rental location fine.

The car did not meet expectations. It lacked basic features such as charger (cigarette lighter), spare tyre, Bluetooth and the USB port in the stereo system did not work. The car did not seem to have been maintained or serviced as acceleration was poor and rough, the brakes needed pumping. The exterior had scratches and dents. Finally Europcar is charging disproportionately high damages for some scratches to one hubcap. Given the preexisting dents on rest of car, it's unlikely to replace..

Overall experience was good. The platform did not allow me to delay pickup time by a couple of hours. I eventually did not need to. I have claimed the Super protection and await that response.

The Kia carnival have so much space for everyone and the boots are big too. I return the car a bit early to Europace and they give me a little discount.

Easy to book and return.

It was a car rental that seemed to be set up to service the Chinese market more so than general public. This was not a problem in our case however I would say the strong accents that the staff had could be an issue in term of clear communication. We had a slight issue in being picked up at the airport as we got picked up by the wrong shuttle bus. All was resolved quickly and efficiently though. Be prepared to have a large holding deposit ($1500) on your credit card, even if you’ve taken full Insurance option with EasyRentCars.com.

We had some confusion in our pick up as the confirmation emails inferred our car was to be picked up at the terminal when I’m fact we were meant to call upon arrival and take a shuttle to their office. It meant we were delayed by an hour as we worked out what was going on.

Car needed to be replaced...this took more than one phone call from the park rangers to accomplish this.

Reliable company

the easiest website service

Very good car supplier , reliable and friendly

the best car rental website

Took over an hour to get my vehicle from time of arrival, Bad rear tires and dirty car

Nope just dissapointed

We had to pay additional charges for refuelling even though we returned the car with a full tank. They claimed a small chip in the windscreen had to be paid for (400€) despite their rental agreement saying chips of under 20mm did not incur a charge.

As usual Sicily By Car offered an excellent level of service at reasonable cost. The car was relatively new and in good condition. The counter staff were helpful, pleasant and efficient.

Great booking website. Easy to navigate. The free cancellation and rebooking is certainly an advantage. On this occasion I booked and then rebooked at a lower price.

Unfortunately, a comprehensive insurance has been requested other than the paid insurance through the application, as your insurance has not been recognized

We ask the company to compel the companies with comprehensive insurance issued through the program, as an additional 500 dirhams has been requested We hope to provide the Arabic language in the application

Good

Good

Everything as expected.

Not much to comment.

The service of counter and garage staff was courteous and efficient. My only complaint was with the vehicle. I reserved a Fiat Panda or equivalent. Unfortunately Firefly didn’t have any cars in that class and they tried to give me a much larger car, which was definitely not useful to me. We compromised on a Fiat Cubo, which has to be one of the worst designed vehicles ever. Because of the front dash construction, with the seat pulled up to accommodate a smaller woman, I could barely fit my leg underneath in order to reach the clutch with my foot. It was virtually impossible to find a comfortable seat position. The vehicle was too heavy and did not handle well , and the clutch was not at all smooth to operate. All in all, I would never take this model again on a future rental. They should remove it from their fleet.