The lady by Gold car refused to let me take the car. she said that my driver license issue date not in English "Arabic'' only
I told her that we can use google calendar converter she refused
I told her that I did rent from gold car 3 times at same month same desk same website she refused
“Positive experience - both QEEQ and Hertz to be recommended”
About Hertz:9.0/10
Very nice people at Hertz front desk in Tampa airport. Place easy to find (plenty of signs for both car rental and specific companies).
Car was in a technical very good condition.
Easy to return the car.
one small negative issue: Windshield was not clean (even trying to do it myself did not help in improvement) Issue was mentioned when car was returned and I was told they would look into the issue.
About QEEQ:10.0/10
Very good reservation process. Car as expected. Price was the one confirmed. However I do not understand why QEEQ did charge Nov. 10 an amount of 34,56 Euro
“Great customer service experience from QEEQ and Hertz”
About Hertz:8.0/10
Worked very well. Customer service agent apologies for not being able to offer a Porsche. I was expecting all sorts of add ons at the counter but there weren't any.
We had a flat tire and they exchanged cars in a short amount of time. My only complaint about Alamo was the high rate - I think it was $48 for adding additional driver.
About QEEQ:8.0/10
The website didn’t allow for selection of additional driver so no way of knowing what the charge for that would be.
“No chance to get better car or new car if you choose full cover from recordgo.”
About Record Go:8.0/10
We learnt our lesson from past rental experience so we took Record Go offer with insurance eventhough we already purchased insurance with Qeeq. Car condition is not immaculate as with dents all over the place. Returning car must show fuel up receipt in order not to be charged with fuel fill up services.
“Every way and every chance RecordGo will try to make more money from their customers.”
About Record Go:8.0/10
Car rental very pushie to get us to buy their insurance. If you did not take up the insurance, they will assign new car with no dent, stain at all. Then even at a slightest chance they will find something to charge damage fee. Ours was scratch at left rim where you can easily remove with polishing. But our argument do not go well with the company.
We booked a car that said it held 7 passengers. We made the decision so that the 5 of us would be more comfortable and have room for luggage. What a shock to find the seats that were considered seats 6 and 7 were not real seats - I'm not sure a two year old child could have sat in those seats. And, had we actually need the seats there would have been NO ROOM for a single bag. The advertising of a 7 passenger mini van is VERY misleading. I urge caution when booking - do not take the specs at face value.
It seemed silly to fill out so much info to reserve the car online and then fill out the exact same info at the kiosk. Fixing that would save time and annoyance. But the women at the counter were very helpful
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
J.Bennett
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