Great value, great overall experience!

excellent service, pick up takes bit long. if there is car park availabe for customer to drop their car while picking up the car and take back his car at the time of drop off

Excellent service

No problems at all, staff helpful, collection and drop off very straightforward.

Very easy to use.

The car sufficed for my purposes - plenty of room & very economical to run. Staff were very helpful.

I rented a 7 seat van and was forced to use a 5 seat car. I was told it would be exchanged at my first hotel in London within 48 hours and it never happened. We had to continue our trip from England into France in the smaller vehicle. We also had to pay an additional $60 euros for the channel crossing due to a late booking. The car also had a stinky odder and we had to purchase a plugin air freshener. We did not smell it when getting in because the windows were all cracked and it was raining. The staff was nice but never solved the problem.

The location given through Google maps showed the wrong side of the industrial estate in basingstoke. I had to phone to find out who I was hiring the car through as there was no indication that it was with avis.