CAR RENTAL REVIEWS ON BUDGET IN PARIS

This company is really terrible. The service attitude is awful. When borrowing the car, they were dismissive, and during the car return inspection, they asked me to leave the keys and said they would inspect later. How would I know if they would record some scratches and blame it on me? I had to insist on being with them during the inspection, which they were reluctant to do, and then they made me wait! During the inspection, they found a very tiny paint chip that I didn't capture because of the angle and the dark parking lot. They also pointed out many hidden damages (I think they know exactly where the damages are because they only check if you've taken photos, not the dates). Luckily, I had taken photos of everything, so they couldn't say much. After returning the car, they didn't email me the inspection report. Two weeks later, they charged my card 400+ euros, and then another 700+ euros – one claimed to be a fine (but didn't provide any documents) and the other for a late return (even though I provided my flight details showing I was at the gate). A month later, they charged another 600+ euros without explaining what it was for. This car rental company in France is absolute garbage. There was also a time when the car had issues, and changing the car took from morning till 4 PM, wasting my whole day. Other locations asked questions and then claimed they had no cars. Finally, they found an excuse that I needed to go to the original pickup location to change the car, which took over 2 hours to return to Charles de Gaulle. Utterly ridiculous. If you rent from AVIS at Charles de Gaulle Airport, be very cautious; it's a huge scam!

The app showed a cost of over 6000, but it changed to over 10000 when I got abroad. After much back and forth communication, I still don't know why. The final invoice was only for over 4000. The whole process was very chaotic and perfunctory.

Satisfied

The most unsatisfactory experience.

Despite the time difference, customer service responds within half an hour, which is great.

So far, very satisfied.

I rent cars in Europe for 200 days a year, and this car rental company is terrible. The counter clearly stated it was a deposit, but after returning the car and leaving Paris, they charged my credit card. When I asked the car rental company, they said it was for insurance. If I wanted insurance, wouldn't I have bought it at the counter? And they didn't even have my signature.

Good

Satisfied

The customer service of QEEQ is very unprofessional! I will consider renting directly from the car rental company next time!

It's okay, the French have a laid-back work attitude.

Very satisfied

This is my first time renting a car abroad. I didn't purchase insurance on the Zuzuche App, but when I arrived at the shop, the staff told us that without insurance, we would have to pay for any personal incidents. So, we ended up buying a rather expensive insurance from them.

Overall service was acceptable

성능이 좋은차로 배차해 주셔서 너무나 감사했습니다. 직원분들도 친절하시고, 나중에 반납할때, 나와서 직접 운전도 해주시고 마무리까지 넘 나 친절하게 해주셨습니다!

처량검색도 예약도 모두 용이하고, 징뮨에 대한 답변 또한 빨라, 너무나 좋았습니다

No one inspected the car. I just picked it up and returned it. This time the car was relatively old.

There were quite a few people in line to get the car.

Very satisfied

Unfortunately, I couldn't rent the Fiat 500

Hidden charges, refusal to show the contract, forced to buy insurance, wrong information about highway tolls leading to a fine.