QEEQ CAR RENTAL REVIEWS

차럥 상태가 좋았다. 카운터 직원이 친절했다

No ofrecieron mejora

Excelente todo con QEEQ

Apex staff were lovely and helpful and the car was great!

Staff were helpful over the phone with a query

Car was great apart from the rear windows not coming all the way up. Common on convertibles that are not maintained. Pick up process took nearly 2.5 hours. Ridiculous bad service

No issues

Car was upgraded to hi end SUV. Brand new ready fully fuelled and ready to go. Was fully covered with insurance.

Couldn't be happier. The whole experience was great. Had a very nice free upgrade thanks to diamond membership. Will use whenever I rent a car.

The staff were amazing. Best customer service I’ve experienced. Mitchel who served us was attentive, friendly and helpful. Didn’t get the name of the man we dropped the car off with but he was very friendly and dropped us at the terminal as we were disabled. No pushy sales, quick and efficient. Great car. Perfect experience.

Booked car originally and our flight changed to 6 hours earlier. They couldn’t change the booking time for some reason and said the only option was to cancel and rebook. Did this and the car was now £100 more expensive so had to book a smaller car. If you couldn’t amend the time on the system, I’m sure you could have contacted the hire car company to amend the time. Very poor service.

Drop off location was not easy to find as it was not well sign posted from the main road.

Car is very well spacious. Need to remodel the car to the newest model

Its easy to use

We had to wait quite a long time and several phone calls to get picked up at the airport and be taken to the Sicily By Car office to collect the vehicle. Also the satnav directions to get back to their office and drop off the vehicle, using the Company's postcode, took us on a very circuitous, county route.

I didn't realise I was using QEEQ until I received the booking confirmation.

Staff really helpful, good price and a nice car.

Perfect.

The pickup process took longer than expected when compared to other companies I have dealt with before. Upon returning the car, the rental company informed me that there were scratches on the front disc wheel and charged me 171 euros. However, when I received the invoice via email, it stated that I only owed 140 euros.

Great car, friendly staff, great communication

Excellent service. Had a cheaper rate.and very prompt communication.

Counter staff were great. Car was ok.

Booked Mazda 3 (compact) but was given Honda Fit (sub compact); a size smaller than what I booked.

Seems QEEQ not able to support on time change request initially. Now if QEEQ could request compensation for the smaller subcompact car given instead of compact car.

Nobody at the rental counter when arriving and door locked. Tried calling the two phone numbers stated on the door, no answer. Went to the garage and was disrespectfully met. Waited till the delivery guy went to the third vehicle without looking at me. He said I had to repass by the counter, his colleagues had said I could wait wherever I wanted. Had to wait for two persons at the counter… Lost an hour at the pick up.

The car was in good conditions except for the "service engine" indicator on, and a mild noise when using the air conditioning The car was clean and nothing out of ordinary that attracted my attention

Easy, thanks

Everything worked fine. It took me a while to figure out the cruise control. My problem, not the car’s. LOL

受付カウンターは3〜4人並んでいましたが、Hertsにメンバー登録していたので(空いている)Herts専用カウンターで手続きを。車種は予約時と同じでした。 受付の方も親切に説明をしてくれました。

初めて利用しましたが、スムースに手続きが進められ、空港では“トラブルなく“ 車を受け取る事が。

There were 6 people waiting for cars and 2 servers. However another member of staff helped us check in on the self service machine which was very quick

Happy with booking process

Good experience. easy check in, easy check out. Company provided shuttle bus to the airport.

Best prices for car rentals in the market. Very satisfied.