QEEQ CAR RENTAL REVIEWS

I like the Fiat 500 because of gas mileage, ease of handling and parking. In Hertz’ purchase of their new fleet, there is no Bluetooth available in the cars and no option for a sunroof. It’s disappointing that the company has opted for the cheaper line of these automobiles. With modern use of navigation systems on smart phones, Bluetooth should really be available as a standard feature.

Usually easy to book but when searching only for a city location, it usually turns up the airport locations which makes the search rather tedious.

Europcar never reply to your emails. Very poor service from them.

Very professional and friendly staff!! Real personalized service! Absolutely outstanding!

I booked certain car (Corvet) . When i came to the office , they said that there is no corvet . And offer another , as they told “similar “. But the was not coupe car . It was 4 doors car . And it’s windscreen wipes were broken . After that they told me that they dont have similar car any more . And offer another kind of car . But they didnt change the price.

Hidden cost not sure the right advice was given

The staff name Salem very helpful person.. I will go for Enterprise again! Thanks.

El vehículo claramente no cumplió con mis expectativas... Me ofrecieron una categoría y al momento de retirar me entregan un vehículo de menor categoría y no me dan solución.

Drop off could have been better. Made me move between two offices in the rain and both did not want to do the final check of the car.

great

Value for money. Will choose them again next time.

Fast response. Good job

車輌は、外観にややキズがありましたが、きにはならない程度でした。 装備はなかなか満足、燃費もよく返却時1どの給油ですみ快適なレンタカーライフを送れました。

価格比較情報や車種情報が見易く、今回初利用でしたが、とても快適に予約ができました。 予約後もフォローメールか来るので、安心できました。 次回も利用したいです。

Everything is smooth. People are nice.

Easy to use

Always a little longer to pick the car up but a good service overall

Great

Lovely service. Quick and polite

Great service as usual

Excellent swift service

Another great experience

Unfortunately due to a poor phone signal & a slight language problem there was a delay in the initial pick up - but afterwards everything went smoothly - would definitely use this company again great savings by going off site. Many thanks for making our Great Ocean Road trip.

As above better than we expected will definitely use them again.

The car seat was broken and i didn't get a refund. One of the kids vomited and they charged us a lot of money for cleanup- didn't let us clean on our own...

Good Part: it was good to have the quick traffic rule test, so that we could discuss some areas that we are unfamiliar with local rules. Bad part: customer service was bad. One lady, not the person handling our return, announce the tyre damage to the whole floor, which was unnecessary and inappropriate for customer privacy. I was charged 2000nzd for the tyre damage. I asked for a more accurate estimate on spot and a male staff said 500 is enough. The officer handling my case told him to "f... off". For the refund of excess charge, I wrote in a few times for bank transfer instead of credit card refund to avoid the hefty exchange charges, but the requests were simply ignored.

The refund of price drop was good. I am still in the process of insurance claim. I shall be able to share more when 5he process is completed.

Very good experience, good service and easy to pick up the car. I will definitely come back next time

Easy and convenient to use

Easy to pick up the car.

The waiting time for the bond return is too long.