Both the car and the service were very good, the only area for improvement is the fact that we had a small accident in Canada and were unable to contact Budget by phone as all the service numbers in the US are not reachable from Canada
Very helpful. Was disappointed that the additional insurance I took that “cleared” the excess was actually not direct with Budget and was something I would have been charged extra for if something had happened
Very pleased with fortuner - reasonably new and very clean. Well serviced and maintained with good features.
Staff were efficient, friendly and helpful.
We were upgraded to a Kia Sportage and Corrie was really helpful in suggesting local places to see. Corrie is a real asset to Hertz, Pick up and drop off was quick and easy. Highly recommend.
We picked the car at Pisa and staff gave us Florence branch address for drop-off. However once we got there to return the car the staff said drop-off is at different spot. It was underground carpark without obvious sign of the company so it took us 5 mins to circle around until luckily we saw staff with pink t-shirt. should at least put the company logo/ name at the car park entrance.
All the staff we met however was very nice and one of them also gave us shuttle service to train station. The car was in good condition and we got complimentary upgrade.
Budget initially said we hadn’t paid for the vehicle and refused the booking without bank proof. We were on the other side of the world from home and had none. Eventually they contacted the booking agent who was at fault and agreed it was fully paid.
About QEEQ:8.0/10
Not good as they had not informed Budget that we had fully paid at the time of booking in the UK! It was sorted out after a very stressful morning.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
E.Spoti
-
-
-
-
View more >S.Koenen
-
-
-
-
View more >J.Ryan
-
-
-
-
View more >B.Murugesan
-
-
-
-
View more >S.Leggett
-
-
-
-
View more >D.Clinch
-
-
-
-
View more >-
-
-
-
View more >Y.kuwa
-
-
-
-
View more >P.Benezra Carmeli
-
-
-
-
View more >-
-
-
-
View more >N.Lopez Sanchez
-
-
-
-
View more >R.Whelan
-
-
-
-
View more >LR
-
-
-
-
View more >-
-
-
-
View more >HENRY
-
-
-
-
View more >V.Kolarski
-
-
-
-
View more >M.Re
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >C.Lowe
-
-
-
-
View more >Hot Destinations
Hot Car Rental Companies
Check out this.