QEEQ CAR RENTAL REVIEWS

Getting the car was no problem. They did offer a bigger car at a higher rate but when we declined there was no further pressure.

Quick and easy.

The only complaint I have is that the tires were in just so and so condition and we ended up with a flat tire. Luckily it was close to the airport as there are no gas stations by the airport. The closest gas station is 1 hr away in Coyhaigue or 3.5 hrs in Puerto Rio Tranquilo. Europcar was excellent and covered the cost of the tire no questions asked.

Quick and easy. For this location a recommendation to book and AWD or 4x4 if going to Puerto Tranquilo would be helpful.

There was a line up when we arrived at the counter. Car was great. Service was great.

Quick and easy. Accurate.

Best prices with verities of providers

NIL

The count staff, i didn't get his name but he was very professional and delivered excellent service.

Our initial contact was very good....he was a very competent gentleman and we felt he was helping and advising without a hard sell.

Thr site was functionally clear and delivered on what "was on the tin".

The car I collected did exceeded my expectations, it was a Fiat 500XL SUV. Really thankful for the slight upgrade to compact SUV. However, the vehicle has a rather small boot space, exterior not cleaned and a dent probably cause by previous users. This did not affect the overall experience much, but would have been perfect if met. I booked a compact Toyota Corolla or similar but Toyota Corolla was unavailable. I thought getting the car could be faster. The counter staff kept recommending last minute add-ons(gas refuel service) and car upgrades(which could be nice if the price is even cheaper). Hence. Counter staff needs to be more efficient especially if there are long queues, please keep it under 20mins each customer. Return car was swift and perfect! I also manage to kept the vehicle clean and refuelled the petrol, thereby no problem at all. The car return lady at NICE airport return centre was extremely efficient and friendly. Please pay more attention or treasure such staff. She is a Chinese national and she really made my day.

The booking platform was easy to navigate and gave me the best deal I could find at the moment, partly due to the membership I had to sign up too. Didn’t manage to experience the price drop protector. QEEQ.COM could have been better if the insurance coverage is better communicated to the car rental company. After all, customer still need to verify again at the counter even though I bought the full insurance package. Why can’t it be reflected on the car rental company’s system when we completed our booking on QEEQ.COM? It would be the best for customer if QEEQ.COM can actively be involved in insurance claim and remain reachable contact 24/7 support. Customer really need the peace of mind when travelling overseas, the support received(after service) is paramount after booking is done on your platform. Even though I did not need to do any claim this time, a little effort to support your customers is always appreciated.

I have just realised that I left my Apple airpods in the car when I dropped the car off. I have not been able to contact your Rome airport office to check if they have been found.

Platform was perfect for me

Excellent car rental company. I’d recommend it anytime. It’s the first time I used it but it will not be the last

Brilliant! Outstanding customer service. This is the second time I used their services, and it will most certainly not be the last.

Very pleased with the service, staff were very accommodating, polite and helpful, the car was rented at a very reasonable price, and the car ran perfectly without any issues. What’s not to like

So easy to book using this website, no problems and no issues, well done guys

Car performed well and plenty of room. Vehicle had much wear & tear. Some warning lights were on and staff noted these but assured us all was well. No breakdowns. One concern; I received a parking citation first day out. About 7 days later I attempted to pay the citation at the Bank and was told rental agency had alread paid. When I turned in car I was charged amount of fine 4500 krona (ok) and a "service fee" of 3000 krona! If I tried to turn in car without paying, then I understand fee. However I attempted to pay before returning the vehicle. This left me with bad taste for Icerental 4x4. No opportunity to pay on my own and no notice from rental agency before they paid and then expect high service fee. Staff treated us well. Sounds like policy issue.

Although not the car we booked, it was sufficient for our needs and very economical. Pick up and drop off was very easy, with online check-in.

Great platform. Good price for rental and insurance, bearing in mind my age. Will definitely book with you in the future.

Car was ample for out requiems. Avis staff was very helpful.

Very easy to book through your site.

Avis at RDU makes everyone wait forever. This has been happening ever since I moved to the RTP area, i.e., since August. While I am an AVIS preferred customer, I find that I could not use my "Wizard" or AVIS preferred number for this booking and therefore have to wait in line - it has never been less than an hour waiting time. If they assign you the car quickly, you'll spend 30+ minutes waiting for the car to actually become available. Or you might just spend an hour standing in queue. My flight from New York was 1 hr 48 minutes long. I spent 1 hr waiting in line at Avis RDU. I have also rented from Hertz/Thrifty in the same RDU location. Their process was painless and swift. The staff at AVIS is trying their best but obviously something is not working. I think it's because the staff are so polite that customers like me return time after time despite the frustrating and lengthy pick up process.

I really like Qeeq. I found them through Kayak. Its a huge relief for me to have the collision damage included, even though I normally waive insurance because I have my own. The affordable prices don't hurt either. My one complaint is that I cannot use my loyalty number when booking though Qeeq, which can result in huge wait times and sub optimal experience at car counters. Rock on, Qeeq! Going forward, I would be open to buying the toll option and other add-ons via qeeq. I feel like you would get me the best offers.

De mevrouw bij de bali is zeer behulpzaam en klantvriendelijk. ik had niet geweten dat het ophalen van de auto ver was. moest een taxi nemen.

Goed

Overall, everything was okay, except the car make

I was upgraded free of charge and he service staff was very helpful and accommodating

Excellent method to book car

thank youu all was perfect

thank youu all was perfect

Car had 3 dings but was otherwise fine. Not charged, so all good. No contract copy given. Promised email but none came. Otherwise good car, decent experience.

It did fine. Got a good deal. Thanks.

On the booking confirmation the price to pay at the counter was 411.90$ this price miraculously increased about 30$ when we needed to pay and nobody could tell us why. No birds put the blame on qeeq.