Car was newish and was fine for our use. Collection point near airport and we were able to walk to it when we dropped off car. Assistant was helpful. Recommended
“Location of pickup and drop-off was a disappointment but overall a good experience”
About Hertz:7.3/10
Not actually Hertz but local firm Lotte which was fine, just the wrong name on my paperwork. The confirmation clearly stated car rental pickup and drop-off "on airport" but in fact we had to go outside in the rain to board a shuttle to the depot. That was not far but not as requested nor confirmed. The final direction on their satnav took us down a side street in the opposite direction to the drop-off which was a bit confusing.
“Cheap and relatively easy, would rent from again”
About Easirent:9.7/10
Car boot was perfect for all of our luggage (5 people plus carrying 2 other people's as well) It fit perfectly in the boot, once the back two seats were down.
About QEEQ:10.0/10
Great help online when I wanted to change my booking time to a later slot. Easy and cheapest I could find online.
The company appears to be seeking to charge for any extras they can. They insisted that the vehicle was not returned clean, which was ridiculous since the car was in excellent condition (we took some pictures ). We were charged an unreasonable amount of 100 euros. very Bad service of megadrive in my opinion. They take advantage of the fact that the customer did insurance. Luckily for us, easyrentcars are handling this as part of insurance and we look forward to positive answers.
About QEEQ:10.0/10
Excellent Customer Service .We look forward to your positive feedback regarding our refund
My car have accidents , the mirror at passenger side was fall off , but the staff denied to change a car. He said “the mirror at driver side still work so you can continue drive it!”
surprised at the ease of pickup, no over the top sales advice, full take over instructions given.
Customer service was excellent no quibble when asked for a lift to catch our ferry.
They operate from a van on the side of the road. The staff were very nice but it is a very dodgy operation. The car was a very old commodore in poor condition with about 190k kms on it. The rental car was parked on the street. I don’t think they actually have an office they just have cars parked on the side of the road that they rent out. Would not use again.
the car was in a bad technical condition and the car broke down at night in a remote place in north cambodia. we had to find help ourselves and spent the entire next day in a garage, fixing the car for europcar so we can come back safely.
the extremely poor maintenance condition did put my family at risk.
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