Cheap and relatively easy, would rent from again

Car was adequate for our trip. No problems with counter staff very courteous. Had problems finding the drop off location, street name not the same as given instructions. Otherwise it was a good experience.

Initial car booked was intermediate the earlier car allocated was awfully stinking & was changed next day however was provided a compact car one segment lower than what I had booked

Great car

Great service

Took far to long to pick up car waited in line for over 40 mins, then had to wait for the car there was 4 people in front car was not cleaned inside or outside, windscreen was very smeary on the inside had to stop to get it cleaned

On arrival was offered a GLA this is NOT an equivalent car or 'upgrade' as they later told me. I booked a V60 Estate or Similar, I expected something similar to this, there was no cars in their car park remotely close to this model. An upgrade was given but still not an estate and after a long discussion.