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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2306896074
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2306896074
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SURPRICE RENT A CAR, Heraklion Airport Car Rental

SURPRICE RENT A CAR 1000+ ratings, 9 reviews

Crete, Greece

6.0 / 10 Average

Best Price Car Rentals at Heraklion Airport(HER)

Last updated on: March 13, 2025

SURPRICE RENT A CAR - Heraklion Airport Information, Car Rental Instructions & Policies

Address

Heraklion International Airport N. Kazantzakis 71601 Heraklion Crete (35.336087 , 25.172282)

Telephone

+302810286169 / +302810334097

Pick-up Instructions

The SURPRICE RENT A CAR - Heraklion Airport car rental location is located out of the airport

You can arrive of SURPRICE RENT A CAR - Heraklion Airport car rental by free shuttle bus.

The customer will walk to the parking lot,50 meters opposite from the airport building and then he will be transferred to our office, which is 700 meters away, with shuttle bus. Please contact 00306984631835 or 00302810286169or 00302810334097 if you have any questions. If you experience delays and are not able to pick up / return your vehicle on time, please contact SurPrice as soon as possible. If a solution outside SurPrice's office hour can be found, an extra charge will be applied.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

20 - 99 years old

Young Driver Fee applies at 20 - 23 years old with charge of EUR 10 per day approximately.

Senior Driver Fee applies at 73 - 99 years old with charge of EUR 10 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU Driving Licence

*Driver's license, passport, and IDP must be issued in the same country.

For local renters, you need to bring:

Full driver's license issued in Greece

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 5/day
Winter tires rental
Winter tires rental
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
EUR 3/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
ERN 2/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 2.48/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 2/day

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 750 for A Toyota Aygo,

EUR 750 for Kia Picanto,

EUR 800 for Fiat 500,

EUR 800 for Renault Clio,

EUR 800 for Vw Polo 5 Doors,

EUR 900 for Fiat Punto, Seat Ibiza Or Similar,

EUR 900 for Opel Mokka,

EUR 900 for Volvo V40 122cv T2 Momentum,

EUR 900 for No Car Model Description,

EUR 1200 for Vw T-roc Cabriolet,

EUR 1000 for Ford Focus, Skoda Rapid, Opel Astra Or Simila,

EUR 1000 for Seat Toledo,

EUR 1100 for Bmw 116,

EUR 1200 for Hyundai Hb20 Vision,

EUR 1300 for Volkswagen Passat, Volvo S90 Or Similar,

EUR 1100 for Ford Kuga,

EUR 1300 for Suzuki Vitara, Kia Sportage Or Similar,

EUR 1300 for Peugeot 5008,

EUR 1500 for Bmw I3 Automatic Or Similar,

EUR 1200 for Compact,

EUR 1800 for Toyota Proace,

EUR 1800 for Nissan Nv300 9 Seater Diesel Or Similar,

EUR 800 for Chevrolet Matiz,

EUR 800 for Toyota Aygo,

EUR 900 for Opel Astra Automatic Or Similar,

EUR 1050 for Mazda 6,

EUR 950 for Hyundai I20 Diesel Automatic Or Similar,

EUR 900 for Citroen C1 Cabrio Automatic Or Similar,

EUR 1100 for Jeep Patriot, Kia Sorento Automatic 4x4 Or Similar,

EUR 1100 for Suzuki Vitara-4wd,

EUR 1100 for Equipped Toyota Prado--4wd,

EUR 1100 for Bmw 2 Series Cabrio,

EUR 1500 for Jeep Wrangler Cabrio Automatic Or Similar,

EUR 1500 for Bmw 7er,

EUR 1500 for Nissan Qashqai,

EUR 1500 for Skoda Kamiq,

EUR 950 for Peugeot 301 Diesel Or Similar,

EUR 950 for Fiat Scudo Van 9 Seats Diesel,

EUR 950 for Nissan Nv200 Evalia 7 Seater Diesel Or Similar,

EUR 1100 for Volkswagen Touran,

EUR 1100 for Fiat Qubo, Peugeot 508 Estate&automatic Or,

EUR 1500 for Fiat 500 Cabrio,

Theft Insurance Excess differs by car model:

EUR 750 for A Toyota Aygo,

EUR 750 for Kia Picanto,

EUR 800 for Fiat 500,

EUR 800 for Renault Clio,

EUR 800 for Vw Polo 5 Doors,

EUR 900 for Fiat Punto, Seat Ibiza Or Similar,

EUR 900 for Opel Mokka,

EUR 900 for Volvo V40 122cv T2 Momentum,

EUR 900 for No Car Model Description,

EUR 1200 for Vw T-roc Cabriolet,

EUR 1000 for Ford Focus, Skoda Rapid, Opel Astra Or Simila,

EUR 1000 for Seat Toledo,

EUR 1100 for Bmw 116,

EUR 1200 for Hyundai Hb20 Vision,

EUR 1300 for Volkswagen Passat, Volvo S90 Or Similar,

EUR 1100 for Ford Kuga,

EUR 1300 for Suzuki Vitara, Kia Sportage Or Similar,

EUR 1300 for Peugeot 5008,

EUR 1500 for Bmw I3 Automatic Or Similar,

EUR 1200 for Compact,

EUR 1800 for Toyota Proace,

EUR 1800 for Nissan Nv300 9 Seater Diesel Or Similar,

EUR 800 for Chevrolet Matiz,

EUR 800 for Toyota Aygo,

EUR 900 for Opel Astra Automatic Or Similar,

EUR 1050 for Mazda 6,

EUR 950 for Hyundai I20 Diesel Automatic Or Similar,

EUR 900 for Citroen C1 Cabrio Automatic Or Similar,

EUR 1100 for Jeep Patriot, Kia Sorento Automatic 4x4 Or Similar,

EUR 1100 for Suzuki Vitara-4wd,

EUR 1100 for Equipped Toyota Prado--4wd,

EUR 1100 for Bmw 2 Series Cabrio,

EUR 1500 for Jeep Wrangler Cabrio Automatic Or Similar,

EUR 1500 for Bmw 7er,

EUR 1500 for Nissan Qashqai,

EUR 1500 for Skoda Kamiq,

EUR 950 for Peugeot 301 Diesel Or Similar,

EUR 950 for Fiat Scudo Van 9 Seats Diesel,

EUR 950 for Nissan Nv200 Evalia 7 Seater Diesel Or Similar,

EUR 1100 for Volkswagen Touran,

EUR 1100 for Fiat Qubo, Peugeot 508 Estate&automatic Or,

EUR 1500 for Fiat 500 Cabrio,

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.3 mi from Heraklion Airport

53.1 mi from Sitia Airport

59.8 mi from Chania Airport

Other Landmarks

72.3 mi from Agios Dimitrios Church

FIND ME A CHEAP RENTAL
Map view of SURPRICE RENT A CAR Store Location
coordinates: 35.336087 25.172282

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 6.0 / 10 Average

  • Vehicle condition: 4.4
  • Vehicle cleanliness: 5.5
  • Spaciousness: 6.2
  • Counter staff: 8.0
  • Pick-up location: 5.5
  • Drop-off location: 6.6
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • Dee

    Crete

    4.7 /10 Average

    Reviewed: Sunday, March 16, 2025

    the babychair was dirty and needed to be cleaned, the car wasnt a new one and engine management light and oil light kept flashing on and off, worrying especially when in a foreign country and no idea how to speak the local language. also there was many additions to the price quoted that pushed the cost way too high. also no directions and was not easy to find the site.
    Read More >

  • J.Wragg

    Crete

    7.3 /10 Good

    Reviewed: Sunday, March 16, 2025

    Didn’t get met at the arrival hall barrier and had difficulty in locating pick up office.
    Read More >

  • M.Taylor

    Crete

    5 /10 Average

    Reviewed: Sunday, March 16, 2025

    Car was old and various things did not work well. Passenger seatbelt did not tension, central locking did not work, and made a noise when cornering to the right. Worst car I have ever rented
    Read More >

  • Anonymous

    Crete

    3 /10 Poor

    Reviewed: Sunday, March 16, 2025

    Difficult to find the pick up point, car a banger, clutch on the way out, couldnt get reverse gear, door lock passenger side inoperable, driverscseat wouldnt recline need i go on . . . .
    Read More >

  • Anonymous

    Crete

    7 /10 Good

    Reviewed: Sunday, March 16, 2025

    When I arrived due to a delayed flight I had to pay an out of hours fee of 24.50, which was something outside of my control and was in no position to inform Surprice about. Additionally when we got there, my car was a Kia Picanto, nothing like a fiat 500 in the sense it was about 15 years old, done 120,000 miles and had blemishes all over it. Additionally there was no rear mirror wind screen wiper, the air con was non existent and the cigarette lighter would pull out when you tried to plug something in. That said, the little car did alright on the island and blended in, it had a lot of charm about it (we called it Dobby) from its amusing horn to extreme lack of power, it has left a number of talking points. The actual service eon pick up and drop off was both very polite and smooth and would probably use surprice again, just be a bit clearer on the car you're offering
    Read More >

  • L.Parsons

    Crete

    4.3 /10 Average

    Reviewed: Sunday, March 16, 2025

    Car was 20 years old and stank.
    Read More >

  • Anonymous

    Crete

    8.3 /10 Very good

    Reviewed: Sunday, March 16, 2025

    Friendly staff at both checkout and drop off. Car seats for children could be higher quality.
    Read More >

  • g.aharon

    Crete

    8 /10 Very good

    Reviewed: Sunday, March 16, 2025

    The first car we got was in poor condition. it had a safety issue with steering. The car was NOT suppose to be available to customers at all.
    Read More >

  • A.Cox

    Crete

    7 /10 Good

    Reviewed: Sunday, March 16, 2025

    it was not the requested car, clutch worn out, the interior was badly damaged
    Read More >

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