There was chinese speaking staff, but my email communication with them had to be in Japanese, so you may have to rely on Google translate. Had a small scratch on the car just before I returned the vehicle and You I Rent decided to not honour their insurance (I'm supposed to have insurance coverage with them). They made me pay 50,000 yen for repair, and another 20,000 for non-operation charge. In the end, the repair cost was only 42,500 based on the receipt they sent me. This is robbery!
About QEEQ:10.0/10
Since the car renter YOU I Rent A Car decided not to honour their insurance, I had to approach Easyrentcars.com for insurance claim. Thankfully I got the full coverage from Easyrentscar.com. The customer service officers were very helpful and they helped me to recover the cost without me going through too much trouble. I strongly recommend Easyrentscar to everyone, and this company is definitely a company which we all can trust. This will be my default option for all my subsequent!
The check at pickup to reconcile the faults in the car beforehand were not done at all.
Also the document I signed at the drop off was not sent to my email
Quick pick up procedure. Appreciate the photo instruction re notification of any scratches on pick up as always concerned I might miss something before I drive the car away.
I had read some bad reviews before travel so made sure we thoroughly checked the car for damage.
We took photos & amended the damage sheet.
When we arrived back the car was quickly checked over & there were no issues
About QEEQ:10.0/10
Came up with a great price & everything was easy to navigate & book.
After booking we discovered some awful reviews for the car hire company but in our case everything turned out OK.
New model, low mileage car that was clean inside and out. The counter staff was friendly and courteous. The process of picking up the car and returning it was fast and efficient.
About QEEQ:10.0/10
The website is easy to navigate and the deals are awesome. Highly recommend.
I was under the impression when booking my car that there would not be any extra charges after my initial payment, as I paid for the car in full at time of booking. However, when I arrived they charged an additional amount. I am disgusted by FOX and would not use this company again.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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