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Average rating on GOLDCAR at Pisa Airport: 6.6 /10


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Mini | Citroen C1 2 Doors or similar
Reviewed: Tue, Nov 2, 2021
“Good quick service”
About GOLDCAR: 7.0 /10
Always excellent service a d quick
About QEEQ: 10.0 /10
The best car rental app I have ever came across


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Economy | Fiat Panda 2 Doors or similar
Reviewed: Sat, Oct 26, 2019
About GOLDCAR: 8.0 /10
Quick pick up procedure. Appreciate the photo instruction re notification of any scratches on pick up as always concerned I might miss something before I drive the car away.
About QEEQ: 10.0 /10


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Small SUV | Nissan Juke or similar
Reviewed: Fri, Aug 16, 2019
“Never renting again”
About GOLDCAR: 6.7 /10
We gave the car back with a tiny scratch on one side. It was so superficial that it could easily have been buffed out with a bit of black car polish. We have been charged £755!!! This is ridiculous and it has put us off ever renting a car on holiday ever again.


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Mini | Renault Twingo 2 Doors or similar
Reviewed: Wed, Aug 7, 2019
“It was a bit of wait for the counter staff as I think they spend too much time with one customer.”
About GOLDCAR: 8.0 /10
The car was quite new but it has a few scratches which was not marked on the rented document so I had to make the staff aware of it
About QEEQ: 10.0 /10
The prices quoted by Easyrentcars are very competitive so I tend to go with them hiring the car from Easyrentcars.


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Economy | Opel Corsa or similar
Reviewed: Sun, Aug 4, 2019
“oblige de payer 150€ de plus en assurances car ne prennent pas les cartes à débit immédiat...”
About GOLDCAR: 5.3 /10
Aucun effort consenti alors qu’on avait une carte de crédit à mon épouse....


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Small SUV | Nissan Qashqai or similar
Reviewed: Tue, Jul 30, 2019
“Never again will I use Goldcar. Charged me 370 euros for insurance I did not need...just awful”
About GOLDCAR: 6.3 /10
Rude and discourteous staff. Coerced me into buying extra insurance I did not need. Lied openely about not beng able to use my debit card. Giluia who was at Pisa terminal for Goldcar was the worst person I have ever experienced whilst renting a car. I rent weekly for work and to date this has been my worst experience ever. I have made a formal complaint and wish my 370 euros to be refunded.
About QEEQ: 10.0 /10


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Mini | Fiat 500 or similar
Reviewed: Fri, Jul 19, 2019
“Great service from the airport desk.”
About GOLDCAR: 9.0 /10
I left my jacket with wallet and phone in one of their cars. Their support line was answered by a human in reasonable time who assisted in contacting the airport desk. With 30mins they confirmed they found my jacket and kept it secure till I could pick it up. Great service when I was in a panic. Thank you nso much.
About QEEQ: 10.0 /10
Easy to book. Great prices.


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Economy | Opel Corsa or similar
Reviewed: Thu, Jul 11, 2019
“Honestly felt cheated. A case of being lured in at booking felt like being cornered at pickup.”
About GOLDCAR: 7.7 /10


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Small SUV | Nissan Juke or similar
Reviewed: Tue, Jun 18, 2019
“Very, very Disappointing Experience on that trip in Italy in April 2019 !”
About GOLDCAR: 4.0 /10
This company is absolutely unreliable. Their sole intent is focused on getting money from their customers for any reason. And, believe me, they are efficient and successfull in doing that dirty business . Only one thing to do when seeing their logo : to go back, run away and forget them !
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Compact | Renault Captur or similar
Reviewed: Mon, Jun 3, 2019
“Very poor experience - not recommended”
About GOLDCAR: 5.7 /10
Counter staff became hostile when I didn't want to purchase additional insurance (not needed as i had an annual SDCW policy). On returning the vehicle, the staff member inspected the car and found 2 minute scratches (almost invisible to the naked eye and certainly not done by me) and said that, technically, I was responsible for this as the 'damage' had not been reported when I picked up the car. She decided not to charge me as she was 'tired'. I am not an easily annoyed person, but her attitude made me very cross. I would not use goldcar again. If you choose to do so, I would recommend inspecting thoroughly the vehicle on pickup and making sure that you report even the tiniest scratch and paint chip before accepting the car.
About QEEQ: 8.0 /10

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Mini | Smart fortwo or similar
Reviewed: Mon, Jun 3, 2019
“customer service at Pisa airport through Goldcar was very bad.”
About GOLDCAR: 3.3 /10
Counter lady was quite rude. Tried to sell me more insurance. Told me I couldn't possibly have insurance as they own the cars so how could anyone else insure them! when she realised I wan't buying more insurance she almost threw the keys at me. Did't tell me where or how to collect car. Pisa airport rental cars are either a bus ride or long walk to collect. She gave me no information and I had to find all this out myself. Appalling service.
About QEEQ: 10.0 /10


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Economy | Opel Corsa or similar
Reviewed: Thu, May 30, 2019
“Worked well”
About GOLDCAR: 8.7 /10
Car was excellent. Did not like counter staff trying to sell me insurance at the counter. I had bought full cover with Easyrent. Pretty much told , if you break down you are on your own.
About QEEQ: 10.0 /10
Easyrentcars was easy


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Mini | Fiat 500 or similar
Reviewed: Sat, Feb 23, 2019
“Check ALL damage outside and inside and get out reported.”
About GOLDCAR: 7.3 /10
Car a lot more damaged than told. Nearly every panel. Luckily I reported it all. Upon my return they initially started telling me I'd caused the damage and would be charged. Luckily I had proof so all ok. But I'm sure that would not jabs been the case if I had not been there on the return.

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Mini | Citroen C1 2 Doors or similar
Reviewed: Sun, Feb 17, 2019
About GOLDCAR: 5.3 /10
The car was not fit for the road which we found out half way through the journey to our accommodation- the brakes needed attention. The tracking was out - the car is not being maintained to an acceptable standard. On drop off they tried to charge me for a scratch to the window that they had not seen on pick up - luckily I had clear pictures to show the scratch on pick up. Terrible stressful experience

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