I was allowed to book my reservation and even pay prior...how ever upon pick up is when I met with complications . where as I could not pay some deposit with my card...your company has allowed a person's to use debit cards but in limited capacity....
The counter staff was excellent, but having to take a shuttle from the airport to pick up the car. I specifically look for on-site rentals to save time. It was difficult to find the shuttle location since the airport counter was closed then we hade to take another company’s shuttle to pick up the car.
“The car ran well and needed to fill up less than I thought I would on such a long trip.”
About Hertz:8.0/10
Car over all was very clean but found old food like smarties and cornflakes under the seat from previous renters.
Also I was unable to reach the Hertz local branch by calling their local line of the Toronto Airport. Kept connecting me to their general line and could not get a hold of anyone to let them know that I can't find their location.
About QEEQ:10.0/10
The pick up location was incorrect and caused a lot of undue frustration. The rental cars were in Terminal 1 and not Terminal 3 of the airport.
Only preceded by one other customer, but took 25 minutes to get served! Only one receptionist on duty. They take MANY photos of the car, which may be good, but very time consuming for staff. Need to speed the process up!
Very long time to pickup the car. The first car they gave me had a problem with the touch screen so I changed it immediately but the second one they gave me was not automatic so I had to change again and in the end they gave me a big Renault Scenic which was really not the model I was expecting, really too big for the need I had, not convenient on small road and small parking etc. The process took more than 1 hour
New car for a reasonable price. The process was efficient, no wasted time.
Only minor nuisance is quite complicated layout of the car park (it's an underground car park), better signage would help.
About QEEQ:10.0/10
Good way to compare the quotes from multiple car rental companies and select the best.
The car was not cleaned when we got it. Rings from a drink and it smelled horrible. It smelled liked someone peed in the car. The car was also a old crappie car. Will not recommended them. The wZit time on the shuttle and time to get the car was over 70 minutes.
“Excellent customer service and a good value vehicle”
About Yes Rentals:8.0/10
Excellent friendly service by staff member. Very easy pick up and drop off. Prompt collection and drop off at airport. really superb service, thank you
About QEEQ:10.0/10
Very easy but a small problem as advised confirmation would take 1 - 3 days. this was quickly rectified by the very helpful staff member who answered my call and sent links to alter booking. excellent service from this individual
No problem at all. I’ve rented with thrifty before they’re a good company.
About QEEQ:10.0/10
I was very happy with QEEQ- i’ve never used them before and was a little concerned because some of their writing is in poor English. They should get a proper English speaker to go over their material. But their price was the best and their follow up with the emails was excellent. I hope to use them again very soon.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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