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Average rating on Hertz in Canberra: 8.9 /10


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Compact | Hyundai i30 or similar
Reviewed: Mon, Aug 29, 2022
“Hertz rent a car good in snow country”
About Hertz: 9.0 /10
Everthing good from the time of arrival to pick up car to driving the car and returning it to same location in Mitchell Canberra. Prior to arriving to pick up car, I rang to check if all things ready to go. Customer service agent tone aclittle abrupt. Before driving off, we were just given the keys. After driving off it appears that the car had cuise control, but we were not shown how to operate it. It probably had Sat Nav but were not shoen it. I used Siri (Google) voice command on my phone instead. No problems starting car in freezing conditions. Great plus: the car, a KIA Cerato had done over 20,000 klms but looked brand new, spotless inside and out and clear windows and windscreens, inside and out....a 10 for presentation.
About QEEQ: 8.0 /10
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Full Size Van | Toyota Hiace 12 Seats or similar
Reviewed: Tue, Aug 23, 2022
About Hertz: 10.0 /10
Car was in excellent condition. Service was quick and easy
About QEEQ: 10.0 /10
The whole booking process was easy and the price was very good


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Economy | Suzuki Swift or similar
Reviewed: Mon, Jul 6, 2020
About Hertz: 8.0 /10
Only preceded by one other customer, but took 25 minutes to get served! Only one receptionist on duty. They take MANY photos of the car, which may be good, but very time consuming for staff. Need to speed the process up!
About QEEQ: 8.0 /10


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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Oct 9, 2019
“Exceeded expectations.”
About Hertz: 9.7 /10
Car was excellent as I received an upgrade, check in process was immediate and efficient, excellent service.
About QEEQ: 10.0 /10

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