There was quite a long delay picking up the car so the guys kindly gave us a free upgrade. The car was excellent and great value. I recommend Green Motion to others looking to rent.
I am convinced Green Motion is involved in Organized fraud and cheating. I was charged PLN 2818.76 for very minor crack on screen but refused to give invoice. I protested but duty officer told that I will get invoice in my email. My flight was close and I had no choice but to go. Now 21 days passed I didn't get invoice. I called Katowice airport company office but no use. I am convinced company is doing same to every customer who rent a car without full insurance as crack is so minor that most people can't recognize the crack on pick up. I don't see any other reason except fraud for not providing the invoice for the money which company already received from me. I bought a third party Excess reimbursable insurance which I am afraid, I may not get.
About QEEQ:10.0/10
Excellent job. Easyrentcars.com is very friendly, easy, and transparent company which gives me all the information correctly.
Car was dropped at night without checking for any damage with me. Had to trust they dont purposly look for silly damage without letting me be with them and discuss that. Apart from that everything was fine
Everything was great until I handed over the keys to our price. Then I asked how I was getting to the airport. I was told to find my own way !! No help or assistance given. I had to find my own way to the airport. This is a break in the contract that I purchased !!
The counter staff were generally useful, but not very enthusiastic. The car came with the baby car seat not attached. I was told I will need to clean the vehicle before checkout or face additional charges, but this was not the case when returning the vehicle (mine was a little dusty, from normal use).
On checkout, the shuttle van driver was not very helpful, took forever to help us get in the car and initially did not want to help install the baby car seat for us, claiming the law requires I install it, which would’ve taken a few additional minutes as not all baby car seats are the same.
“SCAM. Unreliable service and will try to charge damage to CDW excess.”
About SURPRICE RENT A CAR:6.0/10
Left us stranded at airport on pick-up. Nobody there.
Did not accept credit card as it had initials rather than christian name (in other words "Mr P. Rosenfeld" was rejected.
Unable to complete damage check due to darkness and wet car.
Nobody there on return to receive car.
Refused to check car back until we washed (a very clean) car.
Threatened to charge for damage that didn't exist.
Check out YouTube evidence here: https://youtu.be/QaIMGDQoWc4
Panek pick up and drop off points are clearly noted on the website, however very difficult to find in reality. If booking, ensure that you are clear on where to locate them and in some cases (particularly drop off) there is no office, just a key drop off.
They returned me only part of the deposit and I have no idea why it has been almost a week and I have not yet received any billing or email detailing if there is anyone who can help me very much. Thanks in advance
Car rental locations (incl. in-airport & off-airport)
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Zac Campbell
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