Pushy obnoxious sales person, the type that makes you uncomfortable. He pushed a LIT insurance, that I still can’t find if it is or not true that it is requiered by Colorado State Law...
The car was really small. The only reason we could fit 1 large and 1 small suitcases was because nobody was in the back seat.
I have to wait for more than 15 minutes to get the car, but it seems to be a normal waiting time since Las Vegas is very popular. Except the above, AVIS didn’t provide some extraordinary service.
About QEEQ:10.0/10
I’m happy to have an opportunity to book with QEEQ. The platform is easy to use and intuitive. The prices and extras are very good.
“Con Hertz mala experiencia pero con Qeeq excelente todo”
About Hertz:8.0/10
El auto que rente no lo tenían y me lo entregaron hasta un día después y perdí un día de mi viaje y gaste 55 dólares extras en hospedarme más comidas para 7 personas
“Less attention to detail otherwise it was a great experience.”
About Europcar:8.0/10
I would like to share a constructive feedbacks as follows:
1. Counter check in staff
The counter staff were awesome and nice, they informed us in advance that they're new, they did their best to follow all the written instructions to help with the pick up process. Behind us there were 3 other customers. But shame for Europcar, they should have some senior staff to assist the new staff to avoid long queue and complaints.
2. Full tank for the new renter
Make sure to check the fuel meter when the previous renter return the car to make sure it's full tank. I
I picked the car up with millage at 3679km (pic.#1) , just realized when I was travelling at 3772km - mileage left to travel 765km (pic.#2), it was just 3km away from airport that the fuel meter showed only 15 bars (full tank is 16 bars). For the clear details at 3777km when I pulled over to take another photo (pic.#3). I didn't bother to return to the counter to complaint as I had an appointment that I was late because of the long process.
In the middle of the trip, I refuelled and it showed 16 bars on the fuel meter and millage left to travel 926km (pic.#4). From this only, I felt cheated as if only I took the vehicle full tank, I would have travelled another 161km.
Another clear information (pic.#5) when I refuelled again at the Z-petrol station by Frankton Road in Queenstown before return the vehicle at Queenstown airport which only 2.5km away. Again, millage left to travel still 957km and not 765km as when I picked up.
Thank you.
Loved the Atlas VW. Cruise control was the best thing, the sensor slows the car when another vehicle in front, at the distance you set, and gets back to your set speed on its own. This really helped our long 40 hr trip. The car is not to big, not too small and easy to manage on the freeway and parking. This is a good car for everyday use.
La entrega tardó un poco más de lo esperado en parte por la cantidad de documentación a rellenar, sin embargo la persona en el mostrador fue amable y de hecho nos entregó un vehículo de una categoría superior a la contratada inicialmente.
Rentamos la Mazda y nos dieron una camioneta Jeep pickup, INCOMODISIMA, no es para 5 personas, es altísima y en la parte de atrás NO CABEN 3 personas, definitivamente no vuelvo a rentar con ustedes ni con AVIS ya que no respetaron mi solicitud.
Lo del seguro no está claro en la página, pagamos uno q no era necesario y en el mostrador ya te explican que necesitas otro.
About QEEQ:10.0/10
No está claro lo del seguro en la página, en el mostrador tuvimos q pagar uno bastante caro.
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