QEEQ CAR RENTAL REVIEWS

Great, I was allowed to pick any car in the full size lot Very nice service

Easy to book and manage thanks

Good instructions to pick up car

Easy pickup. Good performance car. Return of deposit took a while

The vehicle was as expected so no unpleasant surprises

Find it useful, maybe extend it for another year

Received a hyundai Ioniq 5 instead of the tesla, car was nice and very confortable. The representative who helped us with the pickup seemed in a rush and wasn't really explaining stuff fully like tolls and how to do the drop-off after hours.

Very smooth process and costumer service was very helpfull with doubts.

차량 연식이 너무 오래되어 상태가 좋지 못했다.

The car obviously hadn't been cleaned, inside or out, before our hire commenced. This was very disappointing

Trusted car rental company. Was not overly pushy with conprehensive insurance as i already bought from QEED. Car was very new with good performance. Will go nack again if in Atgens. Thanks.

The person checking us in (Valerie) was courteous and professional. She offered us an upgrade which we took her up on (FC or IC?). We had the choice of a fast car, a Toyota Camry or Van. As a family we decided on the Chrysler Pacifica which was a modern van and great to drive.

Emails about the booking, receipt, etc were accurate and timely.

Car was ok for what i had paid.

Service was good as usual

Staff were ultra friendly. Total conversationalist and made pick up and drop off easy.

It’s good. A bit confusing with the layout and US dollar considering I live in NZ but getting easier to understand as it’s my second time booking with QEEQ.

I called ACO from the Airport just after 12:00pm to send a shuttle car. My pick up time for the car was 12:00pm. By the time the shuttle picked me up and brought me to the location it was almost 2pm. They then hit me with a bunch of hidden costs and my total cost went from less than $100, as was expected, to $350 in the end. They said that since I wasn't there at 12:00pm to pick up the car, they couldn't hold it for me and they had to upgrade me to another car which cost $90 more. I called them just after 12:00pm to come pick me up and this still happened.

There should be more visible information on such things that they might give your car away if you're not exactly on time. They should be more detailed that if you don't buy the third party insurance, they will not give you the rental.

Super helpful and friendly staff. Quickly sorted out our problem with booking.

All the staff were friendly & helpful, I would definitely use enterprise again

No problems or issues, smooth transaction & great discount

Flawless experience, very smooth and exactly how it should be

모든면에서 훌륭한 서비스였습니다

아주 좋았습니다. 신속하고 편하고..

Easy pick up and check in process. The shuttle is super easy to use at New Chitose Airport to the car rental location!

The cars are not at airport and we had to take shuttle bus for 15 mins. Waiting time for shuttle meant that total 30 mins was spent getting to counter and keys

Very limited cars for this location

The car was a hybrid, but it was 10 years old so the battery only kicked in for a few minutes at a time, so was probably not worth it’s extra weight in the car

Yes price drop protection did work, well worth the fee.

Very smooth and efficient service