Got an upgraded car so that was a bonus! Staff were very friendly and helpful. Due to a road closure issue for an event staff contacted me a couple of times to ensure I would be able to catch my flight in time. Good service.
About QEEQ:10.0/10
Have used QEEQ quite a few times and it has always had a great rate.
Very good and smooth service at the rental centre in Miami Airport. Much better that what I have experiences in other locations.
As always when booking through I broker, I hope for some kind of online checking process to reduce the time spent on data entry at the location.
Went straight to the Europcar office at Bergerac Airport and was sorted within a few minutes with no fuss with a very friendly lady at your counter
The car exceeded my expectations as it was nearly new and a lovely car to drive ( Peugeot 208)
About QEEQ:10.0/10
The price drop experience worked as it was the cheapest car hire I could get
I was offered an upgrade at a reasonable rate, however they failed to tell me that the car was a PHEV and there was no electric charge when I picked the car up, meaning that it used way more petrol than it should have. Also when I dropped the car off, there was no one to inspect it
Phone numbers are not accurate, it does not go directly to Mascot office. And when it does, no one picks up.
About QEEQ:10.0/10
Customer service was amazing and tried their best to arrange for alternatives and kept calling Ace car rental for us while we were waiting to be picked up from Sydney international airport for more than an hour to get hold of them.
“QEEQ were professional, just wish the service/advice from Budget was the equivalent.”
About Budget:9.0/10
After 3 weeks into the 11 week hire the vehicle dashboard stated "Maintenance required, return to dealer" I called budget who advised me "take the vehicle to an international airport and exchange " My time and expense I exchanged at Utah International, Budget didn't have an equivalent so they sent me to Avis , they tried to give me a smaller vehicle but I insisted on the same (Rav4) which they eventually found . My visa credit card was immediately charged . Due to unforseen circumstances I had to return home 3 weeks earlier , I informed the Budget office of this , the date an time so they would be expecting me . I returned the vehicle and got a invoice for over $10,000 triple my original quote and I'd already paid more than half already . It took several phone calls and 3 weeks ( different answers each time ) to eventually get this sorted , albeit over £300 more than the original quote , no apology for the inconvenience of exchanging and conflicting advice to change . Not a happy customer .
About QEEQ:9.0/10
Every email I sent there was a quick professional response which I appreciated.
Ha sido el mejor proceso de alquiler de coche usado hasta ahora. El comercial muy correcto, no pasamos por el estrés habitual de venta de seguros y amenaza de incidentes para convencerme pagar más. Ha sido rápido y el coche muy bien, en perfectas condiciones.
“Easy but wld like clarity on insurance policy, ie who to call if you actually were in an emergency”
About Hertz:10.0/10
Upgraded at Hertz, absolutely delightful gentlemen at Guildford who went above and beyond to explain car and return process which was after hours on a Sunday. Really delightful.
About QEEQ:10.0/10
Easy to use albeit more expensive than if I had gone directly to Hertz in the UK.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Cathy.T
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