CAR RENTAL REVIEWS ON ARNOLD CLARK IN INVERNESS

The customer service was very good and professional.

I had a couple of queries, and Easyrentcars were prompt in responding.

Great staff, gave a free upgrade. Nice people

This was the first time I rented from Arnold Clark thru QEED, and I loved it. Airport pick-up of rental cars costs more because of location surcharge, so I opted to pick-up at its city location (Inverness, Scotland). The webpage instructions on where to meet Arnold Clark's shuttle were too simple, and I could not find it. So I called and was further instructed by phone. After I finally found it, the ride into town was smooth. The local agent (forgot his name) who helped me collect the car was the best I've ever seen. Not only did he go over the rental agreement clearly and quickly, he spent a lot of time documenting existing exterior damages and explaining a few practical features of the Peugeot 208 assigned to me. When I returned the car 9 days later, I did not have time to examine the car with their agent and hopped on the airport shuttle immediately. This was not wise, but I was pressed by time and I was sure that there were no new exterior damages. Two days later Overall, the experience was the best in my years of foreign trips. I would recommend Arnold Clark to anyone looking to rent in Scotland.

Booking by QEEQ was simple. Price Drop check was a very nice feature to have. I would use QEEQ again without hesitation.

Booking was logged with supplier for Wed 10th July, rather than the 6th. Thankfully they had vehicles available to avert a disaster

The instructions about where to meet the transport at Inverness was not clear otherwise everything was very good

Great comfortable and spacious car. We walked from the station to Arnold Clark to collect the car, they would have collected us if we had of known. They did drop us off after drop off. Great friendly counter staff ready to assist.

Great booking platform with good cancellation options.

The car was exactly what we asked for and was brand new (15 miles on the clock)

Worked perfectly. Will use again.

A overall good experience

Great

The car ran really well and I enjoyed driving it a lot. James the agent we met with upon car Pick up was so helpful and informative. He gave us lots of very useful information. The whole experience was terrific!

Highly recommend it. Easy to use and Arnold Clark cars were excellent

I had booked a compact 5 seater and was given a Mercedes A class which was in a good condition. Had no issues with the car. Was a joy driving that car! Very happy with Arnold Clarke's service. Merc A class is a bit of a squeeze for 3 in the back, so go for a medium SUV or a bigger car if you are a group of 5.

Got a cheaper deal by booking through EasyRentCars. Quick processing and helpful customer service. More elaborate wording for insurance would be helpful.

Fantastic staff. Highly commended.