QEEQ CAR RENTAL REVIEWS

El mostrador no tenía personal, el coche no estaba limpio al 100% y no me gustó el manejo, tenía en la suspensión

Generally very good. The service is friendly and efficient at the Lyon Airport Alamo/Enterprise. Only issue was the car had no window screen washer which wasn't ideal for driving on the autoroute.

Always great!

Fabulous friendly staff , great spotless cars , easy to find , easy after hours drop off .

Great range . Easy to book .

Tenemos un problema, pese a haber contratado un seguro, nos rozaron el coche sin nosotros darnos cuenta y ahora nos quieren cargar con los gastos. Cuidado!

Todo bien

Hertz said they had no cars available because I had booked less then 24hrs before my booking. The lady at the counter said she didn't have to honour bookings that were booked less then 24 hour before the collection time. She confirmed this with her colleagues. She said try other companies but they are probably full as it's Christmas eve. I tried a few other companies and they all had no availability. I went back to the same hertz counter and lady and asked if they had anything available. She said no. I asked was there anything even a van, anything. eventually she said they had a Tesla but it was over $1000 for the 3 days. I had already paid €254 to QEED. The $1000 was too much. I contacted QEED who asked me to ask for a letter saying they had no cars available, I asked the lady at the counter for this, she said she can't do this but to ask the manager who she said was somewhere downstairs. I went looking for her for about 20 minutes asking other staff in the car park etc. I then came back to the counter and said I can't find the manager to the lady. Then another lady stepped forward who was the manager. I explained that I was told there was no cars but I had a confirmed booking. She instantly said take any car as if there was no issue in the first place. Of course I was delighted with this. The lady who made everything complicated then processed my booking as if nothing had happened. It was stressful and I don't understand why it was made so complicated. The lady behaved as if nothing happened. Even how she said they have no cars was as if she was saying something totally unimportant. Strange experience, I think the staff must be exhausted as it seemed like dealing with an emotionless person. Its as if she was telling me where the bathroom was not 'we don't have any cars and your holiday is potentially gonna be very stressful lets see what I can do to help.' Luckily I was on my own and felt quite relaxed as I wasn't in a rush this day. In the end I got a TESLA for the same price which was great. Just odd to priced at $1000 + then told its no extra just take anything. I am a gold member of Hertz perhaps that helped. I don't know. Everybody else was great to deal with expect the lady at the counter. Very strange.

My experience with Hertz could have been better.

The vehicle wasn’t at the pickup and had to wait 1.30hr

Every panel except the roof was either scratched, dented, scraped or chipped. We did not add any damage to the vehicle! Europcar should not rent out vehicles in this condition. Mileage was over 105000km on pick up Seats were very uncomfortable, but the cars economy was good.

QEEQ. COM did a perfect job, no complaints about QEEQ at all.

All good

Car exceeded expectations

Not able to amend bookings

There’s is no afterhours support. After 4:30pm, there’s no one to talk to.

The guy, Eric, was helpful. He sorted our ace rental booing with hertz.

I needed to pay extra that I wasn’t expecting. Insurance I believe. They also didn’t ask for extra drivers so I forgot to do it at the counter.

Car good. Hard sell on desk. Paid extra 150 dollars. Collecting poor. Drop off fine

Grand

Painless as usual especially when we were taken to and helped through the srlf service kiosk which reduced our waiting time

Easy to book. Price tracking great feature . Competitive rates.

Merci à Europcar et surtout à Gavin au guichet qui nous a dit avec un grand sourire que la voiture était neuve! Très facile à trouver.

Très bons contacts avec le team si besoin et les messages WhatsApp avant la prise en charge et avant la restitution sont très bien.

Small business car rental. They were nice enough to pick up from airport and when returning to drop off at hotel. They text a couple days before or use whatsapp to communicate. The had the car seats as hoped. The car had the engine service light on but they noted it and said it was ok to drive still, I was just worried about that. The car was great other than that. People were friendly.

It looked fishy at first because I wanted to review the address of the car rental location on google to see if it was legit but could not find any business when looking it up. I was scared that it could have been a spam, but glad it wasn’t.

very good service, car, price, location, friendliness!

空港内カウンターでのコミュニケーションは円滑・スピーディ・簡潔でとても良かったです。whatsupの番号があるとさらにスムーズであったと思います。追加保険の無理な売り込みもありませんでした。車両はオペル・コルサATの貸し出しでした。車両の外観は小傷が多かったですが、欧米では基本的な程度だと思います。貸出前後で写真撮影もされていましたので、状態の確認はされていると思います。2019年～の比較的新しい車両でした。返却時はかなり込み合っていましたが、5分程度で解消し、高速料金の支払いも大変スムーズでした。

とてもスムーズに予約できました。価格もサービスも満足です。

The staff was super friendly and helpful and made the hire process clear and easy.

The initial car was too small, despite us booking for 5 adults we were given a tiny SUC that we would not have fitted in. However, the agent at AVIS was extremely and offered an upgrade at a fraction of the normal price which allowed us to have the room we needed.

After 5 attempts to book, due to constant bookings be cancelled, we lost money in the exchange rate system that is used.

Wait too long to pick up the car. Kept trying to upsell to a car we didn’t need. When returned, put the key in the return box and despite me being on time, they don’t process it until one hour later and I was charged $59 for that. Will not use again, not a fair and transparent company