Everything about the car was OK but we have been changed more than 50 pounds for VAT and other nonsense. Also they charged us for a full tank while the tank was half full!! Never go for herrtz again.
About QEEQ:8.0/10
It was easy and quick but they must be clear about VAT or tax etc.
“Totally spoilt by Avis wanting to charge an extra $108.03”
About AVIS:8.0/10
Dropped car off on time, no problem, but told there is a net charge of $108.03 The desk staff could not explain why! I was told only the manager could waive this charge, he was on the sick. I have emailed him and have not as yet had a reply!
About QEEQ:8.0/10
QEEQ.COM booking worked well but very upset when I returned the car to be told there is a $108.03 extra charge.
I might need QEEQ.COM help to sort this out.
Hard-sell on everything there is to hard sell on, threats of consequences if we didn't take their total cover insurance ("we always find something wrong when you return it otherwise"). It isn't my first time using them, and have mixed experiences so far, but this time took the biscuit. Oh, and the guy "helping" us claimed to be the manager - I hope not for the other employees.
“Perfect EXCEPT for the insurance issue
Really puts a negative feeling on the whole experience !”
About Europcar:10.0/10
Why are we always forced to buy additional insurance even when bringing and providing paperwork from Visa Avion, proving insurance coverage ? This is ALWAYS a problem in Costa Rica ….why ?? Please sort this out once and for all !!
The personal service was excellent and we did get a Grand Cherokee 4WD which ave us the space and safety we needed. However, I was amazed to find a modern (50K+) can with no satellite navigation or parcel shelf/luggage area cover. We couldn't leave anything in the car out of site. For an airport booking we think this was quite poor.
“Will make decision very carefully before choosing web booking in future.”
About Dollar:8.0/10
Due to flight cancellation, it is very troublesome to solve no-show issue for web booking cases. Thank dollar helping me to reset no-show status from US head quarter.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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