QEEQ CAR RENTAL REVIEWS

No waiting all went ok.

They are really helpful.

Car price and customer services are really good.

yes we got a very clean and new car which made the trip very smooth.

easy to book and i like the transparency .

Car is in poor condition. Gave it to me with it on empty. Was literally on reserve fuel. Customer service was helpful. The shuttle bus takes forever to get you and they use a small van so if there are any other groups then you are left behind lol. Took over an hour to get over to the AVR pickup location due to slow inefficient shuttle.

Thank you for your help!

They downgraded my car from intermediate to compact without telling me or changing the price lower.

Car was provided with empty tank, and we had to pump one wheel 4 times during our renting period!!! No issues besides that.

Budget was a fair company and help me to resolve any questions.

Hertz took an unexplained payment of £59:86 from my credit card despite the fact that I returned the car with a full tank of fuel and in perfect condition. I already had excess insurance cover and so declined this when I picked up the car.

QEEQ did not advise me that I would be charged an additional amount by Hertz so the very competitive price they offered would appear to be a con.

The car was in good condition, although the staff have to be more careful not to leave any garbage and lost/ found artifacts in the vehicle. Booked for the Krabi branch. There was no pick up counter. Had to call for pickup and the number given was wrong.( Gave me a bit of heart attack when they did not contact me near time). Staff later called and informed that they will be later for drop off 10mins. Overall satisfactory service.

Smooth booking good customer service, easy to contact.

Apex provide a shuttle service from the airport to the pick up point in Queenstown. When we called for the shuttle to pick us up, no one answered the phone.

During the booking process it wasn't made clear that insurance was provided by QEEQ, not the rental car company.

The car was wrecked. It had a cigarette burn on the seat and sand in the back seat. We tried to exchange it at the airport but it was a disaster.

Very quick. Easy nice website.

Everything ok, but they are asking far too much for full insurance.

The whole process was smooth, efficient and very quick. We had to pay an out of hours fee which we hadn’t expected, but everything else was perfect.

Very clear and honest booking process. We also saved some money through QEEQ.COM re-booking on our behalf to get a lower price, which is an excellent service. We had an issue when we realised that my husband did not have his credit card, which QEEQ dealt with promptly and efficiently. They were really helpful - great customer service. Will definitely use again!

Very easy process; friendly staff.

Straightforward booking process.

there was only ine guy behind the counter! ling waiting time....but it was ok for me.

I am disappointed with Alamo's counter staff. Even our pick up time was 09:00, we arrived at the counter at 08:30 and we could pick up our car at 09:50! If I would drop off the car 50 minutes late, most probably I would have to pay for additional time. It was pleasure travel and time was important. I will never rent a car from Alamo!

I am happy to use Qeeq.com for the competitive price

efficient, sevicial, the girl couldn't be more polite

Good in this time

The contract was subtracted to Hertz/Proa Rent a car without our knowledge and without communication. This led to much time wasting at the airport since nobody had forewarned us of the change

Everything went well. Shame you didn’t offer unlimited km’s

Would have liked unlimited km’s

Having red many negative reviews on AVIS I have to admit that I was a bit worried. Joined their preferred client scheme to better understand how they operate and I would recommend that every client does it as well... Had a pleasant experience at the desk, friendly and efficient with the added bonus of a free upgrade to a top of the range Seat Alhambra practically new! It certainly made our holiday more pleasant. Also thanks to the preferred client scheme I went directly to the car skipping the long queue at the collection booth. Car was clean and sanitised with the key in a sealed bag. Went in fearing the worst and came back having another favourite rental company. If I was simply lucky I cannot tell but based on my experience I would certainly recommend.

This year there were very few offers and priced were very high compared to previous years but with qeeq I had the lowest price for the category. It was easy, the communication was good and will certainly use it again.