Everything about the car he ran it was great the only trouble we had is the shuttle it broke down from the airport to the rental location in the pouring rain storm but it was my fault all worked out
About QEEQ:10.0/10
All went well easy to book the price was everything was the same no extras I’ll good
Was good and a smooth process. A little confusing since the rental place was offsite from the airport but thankfully it was all figured out when we got to the airport.
The staffs were very nice and have good service-minded. However, I think the company's policy needs some improvement such as terms & conditions and the insurance details should have been clear and available for customers to view on the website.
About QEEQ:10.0/10
The booking is easy and clear. The customer service also did an excellent job when we inquired about the information and support.
I was allowed to book my reservation and even pay prior...how ever upon pick up is when I met with complications . where as I could not pay some deposit with my card...your company has allowed a person's to use debit cards but in limited capacity....
The counter staff was excellent, but having to take a shuttle from the airport to pick up the car. I specifically look for on-site rentals to save time. It was difficult to find the shuttle location since the airport counter was closed then we hade to take another company’s shuttle to pick up the car.
“The car ran well and needed to fill up less than I thought I would on such a long trip.”
About Hertz:8.0/10
Car over all was very clean but found old food like smarties and cornflakes under the seat from previous renters.
Also I was unable to reach the Hertz local branch by calling their local line of the Toronto Airport. Kept connecting me to their general line and could not get a hold of anyone to let them know that I can't find their location.
About QEEQ:10.0/10
The pick up location was incorrect and caused a lot of undue frustration. The rental cars were in Terminal 1 and not Terminal 3 of the airport.
Only preceded by one other customer, but took 25 minutes to get served! Only one receptionist on duty. They take MANY photos of the car, which may be good, but very time consuming for staff. Need to speed the process up!
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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