AVIS CAR RENTAL REVIEWS IN UNITED STATES

Very nice car; at good price.

Efficient and easy to use.

All absolutely fine, no up-sell attempts. However because we’d booked through Qeeq they wouldn’t allow us to register at the Preferred counter with our Presidents membership, had to walk to the other building and queue again.

Unfortunate that we can’t connect our Avis preferred number on the booking like we can with other agencies. Sadly for that reason I won’t use Qeeq again for Avis. Everything else absolutely fine.

Car fine except that oil change requirement went on after 250 miles whereas we drove around 3,000 miles over two weeks

All fine

Car was ok but not very clean. Windscreen had fly marks over it and inside bottom of doors were dirty. Service guy at pick up didn’t inform me of deposit charge. Drop off was easy.

All pk

Great experience all round aided by being first thru immigration - the value of global entry! MLB is the easiest way in and out of the States right now!!

Easy to use and great value!

The only hick-up at check-in was resolved instantly - we were sent to pick up the rental care having been given a bay number, to find there wasn't a car there. This was resolved immediately and we were given an upgraded vehicle.

Excellent price and very good advice from QEED. All details and instructions very clear.

To pick up the car took over an hour and was outrageous.

Service was so bad

Avis people were extremely helpful and friendly.

On the ”pick up” instructions it said to “go to the Budget counter,” I waited in a huge line at the Budget counter for over 40 minutes only to be told I need to go to the Avis counter. I don’t mind waiting if it’s busy but if the instructions said go directly to Avis this could’ve been avoided. The instructions also said “shuttle bus,” when in reality it was a tram/light rail. Yes, minor detail, but when you’ve got a tired wife and two kids breathing down your neck these minor details matter. Not really complaints at all just things to mention that someone may freak out about.

Everything was good, love how easy it was from the lady at the counter to drop off

Easy booking like the fact that the most important protections were included in the price, no surprise's

Had booked a chevy Tahoe, was 'upsold' to a ford Expedition due to it having more luggage space at the counter by the Avis clerk and his supervisor who was sat next to him as I use a wheelchair and he said we would require the larger space. It turns out the chevy has more cargo space by aprox 6sft. I feel that I was just taken advantage of. The Ford was great to drive although it was dirty, windscreen inside was filthy and it was obvious it had not been valeted and was nearly but not quite full of fuel. Also the body of the vehicle was fairly beat up for a vehicle with only 25k miles. I did send Avis an email but disappointingly never received a response. The pick up and drop off was super efficient service

Easy and very helpful staff

Excellent pricing and service

Avis provided a smooth and efficent service.

Booking was easy. Although i took out the insurance with QUEEQ but wasnt aware it only covered the driver andnot the passengers.

The car was perfect for our needs. Avis staff were friendly and helpful, both at the collection and the drop off point. I would recommend AVIS

Excellent platform and easy to use. Made the whole car hire experience simple and efficient

Car had a lingering smell of cigarettes. Otherwise, all was fine.

I tried to change drop off location but neither Avis or QEEQ could help me.

Very easy

Friendly staff and simple straight forward process - very pleased!

Cheapest deals around!!

Small issue with upgrade sorted satisfactorily by Avis. Key fob didn't work.

Good value for money

It took ten minutes for Avis to source a suitable car for us; it was busy. The customer service agent was extremely friendly and a pleasure to deal with.

It was not as cheap as predicted, but acceptable

Terrible service and I will never use Avis again. They overcharged me for fuel, included unexplained charges and incorrectly informed me on charges for a GPS. I plan to complain to their head office on the numerous inconsistencies in charges. It was my first time using the company, and if their intention was to never get me to do business through them again, then they succeeded.

good

good