Price Drop ProtectorTo be honest, I did not expect the best part of my car booking to be getting money back. I booked my car on QEEQ because I am going to Madrid alone in early June. I will pick up the car on June 4 in the afternoon around three something and return it on June 9 in the afternoon too. I will be by myself with my luggage so I was a bit nervous about extra fees and trouble. In the end the funny thing is the money actually went back to me a little.
One day I saw an email on my phone that said my order was rebooked automatically. I was really confused and thought there was some mistake. Then I read it slowly and saw that Price Drop Protector was working. It means the same car and the same time got cheaper and they changed my booking to the lower price and sent the difference back to me. I was lying on my bed scrolling my phone when I saw the refund notice of a bit more than eleven dollars. I had this feeling like wow I suddenly have a little extra money. For a student about eleven dollars can mean one more nice meal so my mood became very light.
I only remembered that I booked a Toyota C H R at Madrid airport with automatic gear and five seats. It is not too big and good for one person to drive. When I booked it I just chose the car filled in my info and paid. I did not really think too much. I noticed there was this Price Drop Protector service but I did not care a lot and just left it on. The real surprise came some days later when the trip was getting closer. I saw the price went down and the refund already arrived. I did not click anything and I did not contact support. The money just came back by itself.
In that moment I felt like I earned free money. It was like the same thing suddenly got a discount but I did not need to book again or worry that the order would break. For someone traveling alone this kind of no stress feeling is pretty important. I just need to remember to pick up the car in Madrid on June 4 afternoon and return it on June 9 afternoon. They watch the price changes for me in the background. I even thought if every time I rent a car it can watch the price like this it would be really nice. This auto refund experience from Price Drop Protector made me feel my trip is easier even before it starts.
Price Drop ProtectorThat day I was lying on my bed with my phone. The light outside was that soft Spain evening light. A bit golden. I was checking all the costs for my Madrid trip. I opened my booking with QEEQ. It was a Seat Ibiza from Record Go. Manual car. Small one. Pick up at Madrid in the evening at around eight. Return two days later at almost the same time. I felt the price was just okay for me. Not cheap but the location was good.
Jump back a few days. When I made the first booking I was a bit nervous when I hit pay. I am a student and my budget is tight. I try to save every euro. I saw there was something called Price Drop Protector. I kind of understood it. If the price went down they would help me save money. But I did not really trust it. I thought it was just some nice words on the page and nothing would really happen.
Later one day I was in the study room at school. I was checking my email. A new email came in saying my Madrid car rental order had an update. I first thought there was a problem and maybe they needed more documents. I felt a bit worried. I opened it and saw that they had made a new booking for me with the same car type and same times and same rental company because the price was lower. It said the difference would be given back to me. I stared at it for a moment. I checked the dates again. Pick up in the middle of June in the evening around eight. Return two days later in the evening. Same place. Same Seat Ibiza group. Only the price was about nine euros lower.
In that moment it felt like I just found money on the street. I did nothing. I did not click any extra button. They just changed it to a cheaper one and kept everything else the same. For me as an overseas traveler with a small budget that nine euros is not small. It can be one more meal in Madrid. Or a few metro rides.
Then I looked at the old order number and the new one. I realized the old booking was replaced by the new one. I had a small worry in my head. I was thinking what if I arrive at Madrid airport and the rental counter cannot find my booking. To be sure I sent a message to customer service. They replied pretty fast and checked the new order number and the pick up time with me. They told me everything was fine and I just needed to go to the Record Go desk and get my Seat Ibiza. That answer made me feel calm again.
That night back in my room I opened the booking again. The pick up time showed June eleven in the evening a little after eight. The return time showed June thirteen same time. I started to imagine myself pulling my suitcase to the rental area. I see a small white or red car waiting there. I open the door and that is the start of my two days in Madrid. When I thought about this I felt like my trip was being looked after in a quiet way. Not some crazy VIP thing. Just someone watching the price for me and grabbing a cheaper one when it appears.
I told my friends about it. They were surprised and asked if I had canceled and booked again by myself. I said no. I did nothing. I just booked once and Price Drop Protector did the job later. My friend joked that I got a small travel scholarship. I laughed because it really felt like free extra money.
The price difference was only 9.57 euros. It is not a big number on paper. But for me the experience was special. Before this I always thought platforms only make prices go up and never give money back when the price goes down. This was the first time I felt the system was on my side. When I finally fly to Madrid and pick up that Seat Ibiza at the airport I know I will remember this detail. That little refund makes this rental feel a bit different.
Price Drop ProtectorFor this business trip to Madrid I booked my car on QEEQ first. Why did I book early I just wanted to lock a car for my meetings and not check prices every day because my schedule keeps changing.
One day I was working on my slides and I got an email. It said the price of my rental went down and they made a new booking for me with a lower price. It was still with Record Go and still a Seat Ibiza manual. I asked myself is there a trick Do I lose my car or need to pay some extra fee
Then I checked my order. The dates were just slightly moved. Pick up became the evening of June 6 in Madrid and drop off was still two nights later in the evening. The car group stayed the same. The only real change was that it was a few euros cheaper. I did nothing and I saved money.
In my head I thought if there was no Price Drop Protector I would never sit there and compare prices every day. Work is already busy. Now they watch the price for me and when it goes down they move me to the cheaper deal. I just go to the counter and pick up the car. For a business trip this kind of no effort and still save money feels very helpful.
Price Drop ProtectorI want to start with my feeling. This time booking a car on QEEQ felt like I found free money. I just made a normal booking for a car in Bastia in France. I planned to travel in early July. I chose a Volkswagen Touran with manual gear from SIXT. I would pick it up on July 9 in the evening around six and return it on July 21 in the afternoon at the same place. When I booked it I felt the price was ok for that city so I did not think too much.
A few days later I suddenly saw an email about a change in my bill. At first I thought they wanted to charge me more. I was a bit nervous. I opened it and then I felt very relaxed. It was Price Drop Protector working for me. I did nothing. They found the price for the same car went down. They helped me book the cheaper deal and gave the price difference back to me.
In that moment I was really surprised. I did not check prices every day. I did not compare other sites. It was just a normal booking for me. Then I saw they saved me a good amount of money. On the bill I could see the refund part. It was not a crazy number but for an overseas traveler with a student kind of budget like me it was great. It felt like I suddenly got extra trip money. I could spend it on more good food or maybe visit one more small place.
The best part was that I did not need to send any email or talk to anyone or cancel and book again by myself. I did nothing and the refund just came back. It felt like someone was watching the price for me while I only needed to plan my trip. In my mind I was really glad that I chose Price Drop Protector. If I did not choose it I would pay more for the same car and the same dates. For a person like me who cares about money but is also kind of lazy this experience was really nice.
Price Drop ProtectorI have to complain first because I really did not expect the price to go down and somehow I still saved money in the end. I booked my car through QEEQ. I planned to pick up a Toyota Camry in Boston on May 24 in the afternoon and drop it off in New York on June 2 in the early morning. My plan was tight and I just wanted to lock the car. I was worried there would be no cars left. When I paid I felt the price was a bit high for me and I am kind of still a student type working part time but I had no choice. I was in another country and I wanted less trouble.
A few days later I checked my email by chance. I saw a message about Price Drop Protector. My first reaction was confusion. When I booked I did not really care about this service. I only felt it sounded like something that checks price for me. The email said my order was rebooked and the price was lower now and they already sent the difference back to me. In my head I only had one line. Wait really.
I checked the order number and saw that the old booking was changed to a new one. The car was the same. The dates and locations were the same. I did not change anything but I paid less. I could use that money for at least one proper meal in the US and that made me very happy. The best part was that I did not need to talk to customer service or watch the price every day. On other sites I used before I had to cancel and book again by myself. That was annoying.
When I thought about it more I felt a bit shocked. If there was no Price Drop Protector I would just pay the higher price and never know. Now it felt like I picked up money from the ground for no reason. It was a small amount but for me as a traveler it was a nice surprise.
AXA Full Coverage"Dad what happened to the car" my kid asked me from the back seat in a car park in Launceston. I looked at the back of the Toyota Corolla and saw a scrape on the bumper. My mind went blank. I just thought one thing. I am in trouble and this will cost a lot.
I booked the car through QEEQ a few days earlier. I picked it up in Launceston and planned to drive to Hobart and return it about four days later. When I made the booking I chose AXA Full Coverage. My idea was simple. I drive in another country with a kid in the car and I feel nervous so one more layer of insurance should make me feel safer. I did not think I would use it so soon.
My first question to myself was. Is this very serious. Do I need to go to the counter right now. Then I remembered I bought full coverage. So I contacted their customer service and told them what happened. I also sent some photos of the damage. I was a bit stressed at that time. I had to calm my kid down and I also worried that my English was not clear.
They told me not to worry too much and said this kind of damage was inside the insurance cover. They asked me to follow the normal return process with the rental company and said when the final bill and payment came out I could send all records to them. When I heard this I felt a bit better because at least I did not need to pay a big amount on the spot.
A few days later I arrived in Hobart and returned the car. The staff checked the car and told me there was a damage fee of a bit more than 400 AUD. I agreed to pay but in my heart I was not happy. This money could pay for many fun things for me and my kid in Australia. After that I went back and prepared all the things they needed. I put together the charge from the rental company, the bank payment record, my driving license, my passport and the damage photos. Then I sent them all to the support team.
After this it turned into a simple question and answer process. I had just relaxed a little and they came back and asked me if I could also provide both sides of my ID card. I was surprised because I did not think of that. I checked my phone and saw I only had one side so I took a new photo of the other side and sent it. Some time later they told me that the number I gave looked like a credit card and they needed a debit card account plus the exact bank name and branch. I opened my China banking app and started to look for all this info and I laughed at myself because I did not prepare these things earlier.
During this time I also asked them many things. I asked if my files were enough and how long it might take. They kept replying and said they were still following my case and asked me to wait a bit. I was worried they might not pay or maybe pay only part of it because the rental contract showed an excess of more than 5000 AUD which looked really scary.
After some time they contacted me again and told me the insurance side had approved my claim and would pay 459.32 AUD. They reminded me to check my account. I even asked again to make sure. I said so this means I get back the full damage cost right. When they said yes I finally felt really relaxed. It was like this damage became just a scary memory but at least the money came back.
As a parent driving in another country with a kid this whole thing really showed me the value of AXA Full Coverage. At first I bought it only because I felt unsafe. Now I can see very clearly that without this insurance I would have to pay the four hundred plus AUD by myself. The process of sending and fixing all the documents was a bit tiring but when the 459.32 AUD arrived I felt it was worth it and I am more confident to rent a car again for my family next time.
