ICERENTAL 4X4 CAR RENTAL REVIEWS

Excellent service of shuttle from and to airport, easy and fast on deck, car as I expected.

Everything was perfect. They delay a bit to answer on WhatsApp but all was good nonetheless

Excellent service, very friendly,

Had a price drop and refund, excellent service

Very satisfied

I made a reservation for a "Hyundai i20 or similar car" online. When I arrived at the place, they gave me the most basic Dacia Logan. The car did not have the most basic features a car these days has (no parking sensors, no cruise control, not even outside temperature display or even engine liquid temperature display). I did not know it's even possible to buy a car these days with so limited functions. On top of that, the speaker in the back made weird noise, the USB cable didn't charge the phone and the biggest problem, the manual AC button was blocked in one position). I even went back after driving for 2 km and I told the guy working there to exchange the car, but he refused (also being a bit rude in conversation). I would be totally fine with getting the Hyundai i20 they advertised on the website, but I would never have rented from them the car that we got, so I felt a bit cheated on. We had an amazing holiday, but I think we would have enjoyed it more with a decent car.

Platform was ok

24/7 office opening hours were super convenient and all staff we dealt with were helpful. The car was not brand new or super fancy but it was very good value for money and was perfect for what we needed.

Platform was easy to use and staff were helpful with enquiries.

A quick and professional service. Landed and was driving away in the car within 30 minutes. Car was clean, good working condition and a great price

Easy to use service, cheapest prices and even got some money back due to Qeeq rebooking at a cheaper price. Will use again!

Easy pickup and drop-off, 24-hour service

Very satisfied

HA ESTADO TODO MUY BIEN LO UNICO ERA QUE ME DECIAN QUE CON MI TARJETA NO PODIAN COGER EL DEPOSITO Y YO HE VIAJADO SIEMPRE CON ESA TARJETA DE CREDITO Y NUNCA HE TENIDO NINGUN PROBLEMA NOS HICIERON PAGAR 84 EUROS PARA UN SEGURO A TODO RIESGO ESO ES LO UNICO QUE NO ME HA GUSTADO. TODO LO DEMAS MUY BIEN

Good, no hidden charges.

I would have appreciated some documentation upon the car's return that the car was indeed returned in good condition.

車両は古く整備も不十分でした。 走行開始30分でタイヤ空気圧警告が点灯し、空気を入れなければなりませんでした。 リアハッチを支えるダンパーのピボットが破損しており、強風の時にピボットが外れて、リアハッチが下がり頭に当たりました。怪我をしなくてよかったです。

現地での保険購入は外国人にとって非常に困難な仕事です。QEEQ.COMで落ち着いて保険を吟味し購入できるのがとても良いです。

The company requested to buy an extra insurance in order to avoid paying nearly 2500€ of deposit

The car had a good number of miles on the odometer, but it worked well functionally. Only issue was a passenger side wiper blade that needed to be replaced as we encountered a lot of rain.

It's okay

Car was great, perfect condition for driving on Iceland roads. Pickup and dropoff were hassle free and the shuttle service came in handy.

The clerk at the counter insisted that we needed to purchase insurance even though I was pretty sure I already had. After picking up our car and heading to our destination I looked back through my e-mails and have an e-mail that states "avoid buying additional insurance at the counter" with a receive and proof of insurance. Upon returning the car, and bringing this, and the e-mail, to their attention they told me too bad and they would not refund me my 250+ USD. The car was great, customer service was horrible.

The service was alright, and the car was fine too. However, during peak seasons, it seems like there aren't enough staff at the counter, so both picking up and dropping off the car take time. Additionally, because it's a bit far from the airport, waiting for their shuttle also takes time.

It was okay, had to wait quite a while to pick up the car.