AMERICA CAR RENTAL CAR RENTAL REVIEWS

Although they claim to be open 24 hours, our flight was delayed and when we arrived late at night, no one answered the phone. We couldn't pick up the car and they didn't provide a refund.

El auto desde mi punto de vista ya no debería estar a disposición de renta

realmente pésimo servicio por qué si en la reserva ya lleva un seguro con daños a terceros por qué a la fuerza el personal del mostrador te vende el mismo seguro cuando ya está incluído no entiendo

They where amazing. Really fair safe and fast. Good staff.

Perfect on the selection and price all was perfect.

Very satisfied

Very satisfied

The service was satisfactory.

No tenían el auto prometido, ni algo semejante. Las opciones de seguros era muy costosas.

Es la primera vez que uso este sitio.

El auto muy cómodo

Estuvo todo muy bien yo ya había pagado en auto x los 14 días ,pero cuando lo fui a retirar me cobraron muchísima plata x el seguro que no estaba incluido , si toman un depósito de la tarjeta justamente x cualquier daño xq cobran adicional un seguro de 420 dólares que no era el más económico no el más caro .

Got made to buy insurance that was twice as expensive as the car rental. They claim it’s because we booked through a third party and get bad rates. Extremely inefficient car pick up and drop off process - the person whole checks you in then takes you to the car before coming back and doing the next customer. Waited 90 minutes. Also had to wait for someone to inspect the car when dropping off - took around 45 minutes.

Won’t be booking through this company again as insurance isn’t included and isn’t an option, so we ended up spending the same amount on insurance (or in this case almost twice as much) as we did on car hire through QEEQ. Absolutely ripped off and ruined the whole process. Over $600 AUD to hire a Suzuki hatchback for 4 days is not good value

Muy bueno el servicio pero si deberían ser más claros en los temas de seguros y depósitos

Ninguno

We waited a very long time to get our car and the car was in bad conditions and dirty.

America´s staff wanted to charged me $150 dollars for a small dent that was possible be done on the road. I declined to pay it.

Si me gusto el servicio

Me gusto mucho

Since I picked up the car at night during heavy rain, there was no queue.

Mixed feelings. On the positive side, the car was in good condition, return was smooth, and when an insured accident happened, they processed the paperwork and provided a replacement car of the same model with no issues. On the negative side: the airport shuttle bus comes every 20 minutes, we waited 40 minutes for our car, and it wasn't ready even though we arrived an hour later than our scheduled pick-up time. We had to ask twice before they could locate the car. Other than that, everything else was alright and the prices were reasonable.

The car was very old, but this has its advantage as new scratches weren't noticeable.

The reservation has the wrong drop off location, they messed up the contract. They charge us the deposit and suddenly they decided they dont have a car eventhough the luggage was already in the car

They never answered us when we arrived so we couldn't get a car when we arrived. We had to pay for a taxi and our 5 day trip to Mexico was ruined