NATIONAL CAR RENTAL REVIEWS

Pretty good

Extremely satisfied

Very good

We had clearly informed the rental company that we didn't need their additional insurance. Despite our knowledge, they inexplicably charged us over 100 pounds for insurance. During the pickup process, they indicated that we should pay extra to upgrade the car. We had booked a Mercedes C-Class, but when they learned we didn't want an upgrade, they gave us a Mercedes A-Class, causing a series of changes to our plans. Thankfully, the customer service at Zuche stepped in in time to prevent further losses. Overall, we're very disappointed with this rental company.

Took the car only for half a day and driven only for 65 miles as per the invoice but the Fuel charges is 42 pounds. Invoice also mentioned that Fuel was full tank but it was not the case. for 65 miles you expect fuel to be reduced to half? Also, what is exs charges? I have collected the car at 12 in the noon and returned at 5.15 PM, invoice shows 23.08 PM. Understanding the bill is very difficult. Total shows 90.50 but amount due is 139.50. How is it calculated? Additionally i have paid 54 pounds to Qeeq while booking the car. So for nearly 5 hrs of renting a car cost me 194 pounds?

Took the car only for half a day and driven only for 65 miles as per the invoice but the Fuel charges is 42 pounds. Invoice also mentioned that Fuel was full tank but it was not the case. for 65 miles you expect fuel to be reduced to half? Also, what is exs charges? I have collected the car at 12 in the noon and returned at 5.15 PM, invoice shows 23.08 PM. Understanding the bill is very difficult. Total shows 90.50 but amount due is 139.50. How is it calculated? Additionally i have paid 54 pounds to Qeeq while booking the car. So for nearly 5 hrs of renting a car cost me 194 pounds?

The rental company provided a brand-new BMW 118 with only 480 kilometers on it instead of the originally booked Kia. The front desk guy was nice.

Overall good. They gave us a three-door car. Dubai just had heavy rain, and many cars were damaged.

Great service, great car, great trip - thank you! :)

Smooth and efficient. Easy! Thank you :)

Excellent

Very satisfied

Great service

Very good

Very satisfied, the follow-up reminders were quite thorough.

The service attitude was very good, and the car pickup process was very quick.

Very satisfied, the car return inspection was completed in just two to three minutes.

Very satisfied, the car is in good condition.

Highly satisfied

Satisfied

The service was excellent, very quick, and there was no upselling of insurance or car upgrades, which is quite rare.

Easy to find