CENTAURO CAR RENTAL REVIEWS

Everything was great, no problems with with the car or staff, deposits worked well, everything explained properly. No challenge with damage or fuel. Great service to and from airport.

Absolutely fantastic, first use of platform and the rebooking service saved me over £200! Blown away!

had to wait for the pick-up shuttle to go and drop one pack of customers as they only had one van for transfer; at the counter we were assisted based on who was supposed to get the car next (rental hour) and not based on who got there first, there were people who got there on time (like us) and had to wait in line for people who came after their pick-up time and after them.. amazing! when returning the car, I had a small wheel scratch and that was OK, no comment, told him to give me the documents and invoice so I can talk to my insurance but there wasn't much professionalism and the guy was behaving as if I broke his car (it had a big dent on one side, scratched from poor parking and not the cleanest either - when picked up)

None of our card would work during the pick up to pay the deposit( there were 2 different customers there having the same issue), the staff was saying if we buy an extra insurence from them then we will not have to pay the deposit. Also they said my bank card was a prepaid one which totally wasnt, it was visa debit card. Very unpleasant experience during the pickup. Everything worked at the end however. Drop off was really easy and straight forward though.

Only shame is they do not drop you to Terminal 2 so be mindful when travelling.

Thumbs up!

Nice almost new car. Smooth th handling ung and helpfull staff. I recommend this company.

Fatal en la recogida del coche, más de una hora esperando y al final tuve que ir a buscarlo por mis medios. También comentar que para la devolución se portaron muy bien y la persona me esperó hasta que lo entregué, un 10 para ella. El coche similar que me dieron era bastante más pequeño que el contratado

Recommend it. Very good

Perfect app.

Flight was delayed - I had to pick-up car next day due to working hours. Make sure you book car with 12 hours buffer to do not loose the reservation.

pésima atención. No me entregaron el coche.

I paid on way charge for the car from Barcelona - Valencia on QEEQ. But Centauro charged me extra for on way when I got to pick the car up. Case is on dispute with QEEQ and I will be seeking refund from my credit card company when I return to UK. As soon as we left Barcelona car engine management light came on, l continued with driving and it went. Hour later l lost power to the car, then stopped at hard shoulder and after turning car off for few minutes it worked. Anyway Centauro replaced the car next day but l lost a whole day. When we got to Valencia the office told me they need additional car so they will be keeping this car. Felt like being ripped off by driving car all the way to Valencia from Barcelona for free for them and they charged me well over €150, what a CON Company.

Smooth process but customer service not too good as l am disputing over €65 for extra charge.

Very pleasant experience. Car was ok. But stuff was very helpful.

Great car condition. Great service. Quite strict with the processes (driver has to be the one that made the reservation, credit card ONLY on his/her details), but this is not always bad. But,they also accept debit cards.

Process very smooth and fast especially drop off but need to spend more time to explain with more clarity charges and payments taken not clearly explained to me. CS not very accommodating if you dont book directly with company,wanted to extend my rental period but within 24 hour period but wouldnt do it and would charge a penalty and another full days charge. Took payment for toll and fuel deposit immediately when could have taken a pre authorisation as with the insurance.

Everything excellent all questions answered early and concisely will continue using platform but will think twice about hiring from Centauro.

No acompañaron al hacer la entrega y el coche tenía más daños en la carrocería de los que indicaban en la hoja de recogida, al comentarlo con su atención al cliente, lo primero que dijeron es que ya era responsabilidad mía por salir con el sin comprobarlo. Recomiendo revisar el coche detenidamente antes de abandonar sus instalaciones. Ruedas con excesivo desgaste Sin líquido limpiaparabrisas No funcionaban los detectores de proximidad Dentro del vehículo habían objetos del anterior usuario

Brand new car and good customer service.

Booked a Focus or similar was offered to upgrade free to a Crossland X, took the offer and the car was great, bit small to be honest but can't fault Centauro on this occasion, car was almost new, new car smell so all good.

all good

Easy pick up, can't really say they up-sell the insurance, simply offer it to you, no pressure to buy. Booked a Focus or Similar, was upgraded to a Brand New Dacia Duster, accepted at the time but wish I stuck with the standard car offered as the Dacia is VERY slow, can't fault Centauro though.

Easy as 123, best car rental booking app around.

Picking up the car took long because of some issues with previous customers. It would help if the other available staff could come to assist and not stay behind for what looked like administrative work. Now it took longer than needed. But, when we were helped, the person was very friendly and upgraded our car to a stationwagen, for free, when he saw our teenagers and luggage.

First time user, but very pleased with it. We returned earlier and your customer service was of great help here!!

Collected the car from Centauro. I booked a Focus or similar, I was upgraded to a Golf which was almost brand new and far superior in my opinion to the Focus, the Golf is very economical and I did not use as much fuel as I normally would have.

Easy booking process, best around in my opinion.

The car was much worse than I expected. I do not see how a Fiat Panda is equivalent to a Fiat 500 (as booked). Made motorway journeys uncomfortable. I have booked three cars this summer and this was by far the most expensive, as well as the worst vehicle.