I like the convenience of the branch office that's right next to Perth International Airport. The staff is very friendly and helpful too. The drop-off of the car key is easy too. No need to go through the office & counter. The car is good.
About QEEQ:10.0/10
Always love the competitive price and the good quality of the car rental firms under them.
“Fantastic. Really made seeing the country side possible.”
About Apex:9.0/10
The customer service and shuttle drivers were excellent and helpful. There was some confusion on my pick up point as they were under the thought my flight was a domestic one, but they contacted me, rearranged pick up, and gave me easy, specific directions on where to meet the driver. Overall very pleased with the service.
Great service- insurance explained clearly; we had to wait for our car to be ready (only about 5 mins0 but noted we'd been upgraded.
very happy with service - would use them again
About QEEQ:10.0/10
Booking platform simple to use - seamless transition with YesDrive.
Would consider using them again,
Excellent customer experience from the team at Apex. Very easy to complete pickup and drop off. Would highly recommend Apex and especially Ian who dealt with our hire with exceptional quality
It would have been helpful if the counter staff in sydney had told us about where to drop the car in Brisbane. We found the drop off point off airport quite by chance, which saved us driving to the airport unnecessarily.
“QEEQ have been very good throughout my time in AUS and NZ.”
About Jucy:9.0/10
Long time to pick up. Had to return to change car as passenger seat was very dirty and sweat stained.
Drop off was out of hours so no issues.
About QEEQ:9.0/10
Booking platform was good however with another hire in NZ we have had an additional charge of £60 from Avis for no reason. I will pick this up with QEEQ separately on my return to the UK.
“Seamless booking, great service and happy customer”
About No birds:10.0/10
Great prices in comparison to other sites. Smooth and effortless collection and drop-off. Courteous staff were very helpful and al the extras I asked for were also included as per booking. Car great, clean and ready to drive without fault. Very happy with this booking and will booking again.
Due to a change in plans I needed to retun the car ealy to Cairns on Sunday 25th Feb meaning I am owed a refund for the unused days. I was told at the counter that an updated invoice would be genrated via email. That has not happended at this point. I would like to request a car hire refuen for the unsed days. I was due to return the car on Wed 28th Feb so am owed three days charges.
Car was very delapidated, it was scruffy and marked inside. We couldn't see out of the rear window because of damage to the window. It had done 350,000 km so we were a bit nervous when driving in extreme heat a long way off the main roads.
Being so old it had no phone charger, air conditioning was very poor.
Certainly would not recommend this vehicle! Was not the vehicle advertised on line.
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